Thinkorswim CNBC Live TV stream problems

Discussion in 'Mac Apps and Mac App Store' started by MooneyFlyer, Dec 16, 2009.

  1. MooneyFlyer macrumors 65816

    MooneyFlyer

    Joined:
    Nov 18, 2007
    Location:
    Boston
    #1
    All -

    Has anyone managed to get the Thinkorswim's CNBC Live TV feature to work with Snow Leopard?

    When I try to launch the stream (from the Gadgets menu), Quicktime v10.0 (90.3.1) launches, a reflector:nnnnn windows comes up, and then nothing. At one point it asked me to install an update (I think to VLC, but I cannot remember this minute).

    I've googled for a while and not come up with the right combination of search terms to figure out what is going on...

    Thanks in advance-
     
  2. chillzone macrumors newbie

    Joined:
    Dec 17, 2009
    #2
    I've had the same problem. Before Snow Leopard, when I tried to view CNBC through thinkorswim, the feed would open in VLC. Now I get a QuickTime hang.
     
  3. MooneyFlyer thread starter macrumors 65816

    MooneyFlyer

    Joined:
    Nov 18, 2007
    Location:
    Boston
    #3
    Glad I'm not the only one.. I email support today. I'll post if they respond...
     
  4. MooneyFlyer thread starter macrumors 65816

    MooneyFlyer

    Joined:
    Nov 18, 2007
    Location:
    Boston
    #4
    Here's what I got from support. This did NOT work for me...
    ---
    Thank you for contacting us today. The video stream inside thinkorswim is not compatible with Macs. However we have found a work around to allow you to get the video stream. If you are using Snow Leopard, then the first thing you must do is confirm that flip4mac is not on your computer. You can do this by going to the application folder and looking for a folder called Flip4mac. If it is there then open the folder and run the uninstalled. If it is not, then we can move on to the next step. The feed will work using a media player called VLC media player. You can download this at the following link:

    http://mac.oldapps.com/VLC_Player.php?old_vlc_player=54#sysreq

    You will need to download version 1.0.2. It will not work with the new version and it is important that after you have it downloaded you do not accept the prompts to update. It will not work with any newer versions that I am aware of. Once this application is installed, you will need to launch the CNBC feed by clicking on the icon just to the right of the PLAY button on the CNBC gadget. This will launch the VLC player outside the platform and the video should play once you press the play button on the VLC player. This is the only known fix for Snow Leopard at this time.
    ---

    For me, the app tries to launch windows media player from my VMWare applications folder...

    Let me know if you have any luck.
     
  5. lancem macrumors newbie

    Joined:
    Aug 17, 2009
    #5
    has anyone got an answer ive got a intel mac and it worked on flip4mac until recently. I guess an update has screwed it up. help. :mad::mad:
     
  6. MooneyFlyer thread starter macrumors 65816

    MooneyFlyer

    Joined:
    Nov 18, 2007
    Location:
    Boston
    #6
    Well, I have no idea why but this is working for me now. I think ToS has had an update -- I see [build 1588] now with some minor GUI changes that I hadn't seen in the past (so I'm assuming I have a new version). Anyway, decided to press the CNBC gadget and it came up. I'm running VLC 1.0.3 32 bit...

    Good luck.
     
  7. JBlood macrumors newbie

    Joined:
    Mar 1, 2011
    #7
    CNBC Live for SinkorSwim

    I finally got mine to work.
    Three things
    1. Download Firefox browser for Mac.
    Make it your default browser when using Trading platform.
    2. Download Flip4Mac WMV 2.3.8.1 open it.
    3. Make sure you have the latest version of Quick Time Player.
    You may have to dump your version of Quick Time player then get flip4Mac then reinstall the new QTPlayer.
    Hope this works for u as well...
    This will work, not perfectly but good enough.
     

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