iPad mini Third Party App Data Loss

Discussion in 'iPad' started by GraemeG84, May 19, 2018.

  1. GraemeG84 macrumors newbie

    Joined:
    May 19, 2018
    #1
    Hello,

    I am in need of urgent assistance please.

    I have an ipad mini2 on ios 11.3.1.

    I use a Third Party Application for work, however, today this app crashed and restarted only to find all the data which had been inputted using the applications data capture has gone.

    Is there any way to retrieve such data from a third party application which appears to have been lost?

    I have closed the app, relogged in, restarted my ipad, but nothing has came back. Its as if the applicaiton is brand new installed.

    Any help would be amazingly appreciated, as this data loss is considered very costly at the moment.

    Thank you in advance to anyone who could possibly help.

    PS. I am sorry if this post is in the incorrect place, or not relevant.

    Regards
    Graeme
     
  2. I7guy macrumors P6

    I7guy

    Joined:
    Nov 30, 2013
    Location:
    Gotta be in it to win it
    #2
    Two suggestions:
    1. Try to restore from a prior backup if any and,
    2. Maybe contact the app developer for support.
     
  3. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    Nothing more valuable than a good backup on a regular basis.
     
  4. GraemeG84 thread starter macrumors newbie

    Joined:
    May 19, 2018
    #4
    Thank you for your replies.

    Unfortunately there is no back ups relating to this period.

    In regards to back ups - are there any good apps which will daily back up this third party app data?

    Also does the ipad not hold any data in the background from it?

    Thanks
     

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