iPad Pro This accessory is not supported by this device - Smart Keyboard

Discussion in 'iPad' started by kjr39, Oct 12, 2016.

  1. kjr39 macrumors 6502

    Nov 26, 2004
    Lately I have been getting an error with my Smart Keyboard on my 9.7 pro about 5-6 times a day saying that 'this accessory is not supported by this device', forcing me to disconnect/reconnect the keyboard. I've tried cleaning the contacts of each device to no avail and it seems to be popping up more frequent over time.

    Anyone have this error before and successfully get it resolved?
  2. emembee macrumors regular


    Oct 31, 2013
    I had to get mine swapped out by Apple for a new one (this was for the 12.9 Pro) as it kept on happening, even after soft reset.

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