This accessory is not supported by this device

Discussion in 'iPad' started by Pagemakers, Mar 24, 2017.

  1. Pagemakers macrumors 68020

    Pagemakers

    Joined:
    Mar 28, 2008
    Location:
    Manchester UK
    #1
    I've got an iPad Pro running 10.2.1 and in the last few weeks it keeps displaying the message "this accessory is not supported by this device."

    Problem is nothing is plugged in to it!

    Any idea of a fix?
     
  2. rachelsgoldens macrumors member

    Joined:
    Sep 8, 2016
  3. Pagemakers thread starter macrumors 68020

    Pagemakers

    Joined:
    Mar 28, 2008
    Location:
    Manchester UK
    #3
    Ah yes I am. However it's never complained before...
     
  4. rachelsgoldens macrumors member

    Joined:
    Sep 8, 2016
    #4
    If you can't type when the error comes up then Yes, that's it. Huge problem. Check the Apple support page. Sorry to be the bearer of bad news.
     
  5. Pagemakers thread starter macrumors 68020

    Pagemakers

    Joined:
    Mar 28, 2008
    Location:
    Manchester UK
    #5
    Thanks for the heads up. Some reading material for bed then!
     
  6. cipher29 macrumors regular

    Joined:
    Mar 6, 2009
    #6
    Yep, this is a problem I've just started having as well with my iPad keyboard.. Super frustrating.
     
  7. Pagemakers thread starter macrumors 68020

    Pagemakers

    Joined:
    Mar 28, 2008
    Location:
    Manchester UK
    #7
    Apple just swapped my keyboard for a new one despite it being 45 days out of warranty. So far the issue has gone.
     
  8. joefrank64k macrumors 6502

    joefrank64k

    Joined:
    Feb 12, 2008
    #8
    Glad you posted, OP!! I was having the same issue on my iPad Pro as well. I called Apple and after some diagnostics over the phone, I'm heading to the Genius Bar to swap out the keyboard. Nice!!
     
  9. bopajuice macrumors 6502a

    bopajuice

    Joined:
    Mar 22, 2016
    #9
    Now that's customer support.
     

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