Other This accessory may not be supported.

Discussion in 'iPhone' started by hack3rcon, Jun 12, 2019 at 5:07 AM.

  1. hack3rcon macrumors regular

    Joined:
    Nov 26, 2014
    #1
    Hello.
    When I plugged the battery charger then it show me "This accessory may not be supported". I must restart my iPhone several times then this problem solve. What is my iPhone problem?

    https://pasteboard.co/Ij4cNve.jpg

    Thank you.
     
  2. now i see it macrumors 68040

    Joined:
    Jan 2, 2002
    #2
    That warning is "usually" from a 3rd party lightning cable that doesn't quite meet spec. Apple cables won't give that warning.

    It can also occur if the Lightning PORT on the device is wearing out or is dirty, even when using a new Apple cable & charger. Lightning ports do wear out (mine is on its way out) but that usually starts showing symptoms after about 4000 to 5000 cable insertions.
     
  3. AustinIllini macrumors demi-goddess

    AustinIllini

    Joined:
    Oct 20, 2011
    Location:
    Austin, TX
    #3
    Yeah, if you're using a third party cable, consider replacing it with an Apple cable. If it charges your device, charge at your own risk.
     
  4. hack3rcon thread starter macrumors regular

    Joined:
    Nov 26, 2014
    #4
    No, this is the Apple cable. This cable working with other iPhones as charm but with mine can't working properly.
    --- Post Merged, Jun 13, 2019 at 5:49 AM ---
    If it is because of "Lightning PORT" then why this cable working with other iPhones without any problem?
     
  5. AustinIllini macrumors demi-goddess

    AustinIllini

    Joined:
    Oct 20, 2011
    Location:
    Austin, TX
    #5
    Because each phone has a different lightning port. If the cable is the same and works on all but one iPhone, the iPhone where the cable doesn't work has a problem. I'm guessing it's a lightning port issue.
     
  6. bransoj macrumors 6502a

    Joined:
    Jul 31, 2013
    #6
    I'd try cleaning out the port with some compressed air or something thin & pointy like a cocktail stick...you may be amazed how much fluff etc comes out. I thought a previous iPhone was bust as it wouldnt charge then gave it a clean on the advice of someone at work and pulled out load of fluff and it was fine, saved me a trip to the Apple store. I now just give it a clean every so often as a matter of course.
     
  7. Azathoth123 macrumors 6502

    Joined:
    Sep 13, 2018
    Location:
    Fountain City
  8. dotzero123 macrumors regular

    dotzero123

    Joined:
    Sep 3, 2018
    Location:
    Philadelphia Suburbs
    #8
    I use a soft toothbrush to clean my electronic ports when in question. I read it here related to AirPods and use one for everything now. (Goes nicely with the charging case).
     

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7 June 12, 2019