This cable or accessory is not certified and may not work reliably with this iPhone

Discussion in 'iPhone' started by mrochester, Mar 10, 2016.

  1. mrochester macrumors 65816

    Joined:
    Feb 8, 2009
    #1
    Hi all

    I've started to receive the above error when I connect my iPhone or iPad to either my MacBook Pro or a wall charger. I don't have another cable to try as I am on holiday. However, whilst I can't charge either my iPhone or iPad, I can still browse and backup my iPhone when connected to my MacBook Pro. Surely if the cable isn't working, this should not work?

    I'm not going home for another 3 days so it's lucky I have another phone I can use in the meantime otherwise I'd be screwed!

    Best wishes

    M.
     
  2. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    This is a know problem and Apple will replace the cable without question for free.
     
  3. mrochester thread starter macrumors 65816

    Joined:
    Feb 8, 2009
    #3
    Do you think I'll have to make an appointment? I was only there last Friday having my 6S replaced due to a battery issue.
     
  4. Alexrat1996 Suspended

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
    #4
    do you have apple care do it over the phone they send you cable via mail and you send yours back
     
  5. mrochester thread starter macrumors 65816

    Joined:
    Feb 8, 2009
    #5
    No Apple Care. The cable could be a few years old but it appears to have becoming glitchy.
     

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