This cable or accessory is not certified and may not work reliably with this iPhone

Discussion in 'iPhone' started by mrochester, Mar 10, 2016.

  1. mrochester macrumors 68000

    Feb 8, 2009
    Hi all

    I've started to receive the above error when I connect my iPhone or iPad to either my MacBook Pro or a wall charger. I don't have another cable to try as I am on holiday. However, whilst I can't charge either my iPhone or iPad, I can still browse and backup my iPhone when connected to my MacBook Pro. Surely if the cable isn't working, this should not work?

    I'm not going home for another 3 days so it's lucky I have another phone I can use in the meantime otherwise I'd be screwed!

    Best wishes

  2. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    This is a know problem and Apple will replace the cable without question for free.
  3. mrochester thread starter macrumors 68000

    Feb 8, 2009
    Do you think I'll have to make an appointment? I was only there last Friday having my 6S replaced due to a battery issue.
  4. Alexrat1996 macrumors 68040


    Mar 29, 2015
    Lehigh valley PA
    do you have apple care do it over the phone they send you cable via mail and you send yours back
  5. mrochester thread starter macrumors 68000

    Feb 8, 2009
    No Apple Care. The cable could be a few years old but it appears to have becoming glitchy.

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