We went by Apple today b/c my husband's Macbook was cracking and we wanted to do the swap out for the plugs. I also wanted to see what they thought of the fact that my glass was crooked on the iphone, they swapped it out and handed it back to me. When I got home, I realized that "new" one is HORRIBLE! There looks like a bunch of dust stuck under the screen and there are stuck pixels all over it. I immediately called Apple to see if I could come back and just get my old one b/c that one just had crooked glass and I could live with it. They said there was NO way to give me back the old one, but I could come tomorrow and see if they could do anything for me. I don't want a reburb, had I known they were going to give me one, I would have kept my phone. Now I have a box with an iPhone that doesn't match the serial number that I have now. AND, this one has a crappy home button that jams. I'm SO sad, I want my old one back.