iPhone This has me confused..

[aDRock1154]

Alright, so I was attempting to update my wife's 4S from the last beta to the Gm. I updated my 5 in no time at all, but hers is a different story. It was making decent progress, then I noticed her progress bar hadn't moved in a while...

It was a half hour later and neither iTunes, nor her iPhone, moved at all. It was in the last sequence of updating when it stalled. I had to DFU restore and put her on iOS 6. She was only trying to (shift+)update, so I'm not sure why it stalled. I thought about using my Mac and updating her to iOS 7, and then doing an iCloud restore. Would this work?

She uses a Windows PC if it helps at all.

TIA to anyone that can help out.

 

[!GS51!]

Not sure what to tell you there, my friend updated his 4S today and it worked, try a Mac and see if that helps. But before you update i would say reset all settings on 6.1.3 and then update.

 

[aDRock1154]

Not sure what to tell you there, my friend updated his 4S today and it worked, try a Mac and see if that helps. But before you update i would say reset all settings on 6.1.3 and then update.

Thanks, I'll give that a try. She has her backup that consisted of iOS 5/6, so maybe something is corrupt and not letting it finish. Problem is, I need to get her on iOS 7, so she can get the backup(iOS 7) on her phone to get some of her photos and videos before she does a clean install.

I made a backup before I did anything (when she was on the last beta), incase something like this happened. Odd that her iTunes lost her iOS 6 backup I made over a month ago...

 

[!GS51!]

Thanks, I'll give that a try. She has her backup that consisted of iOS 5/6, so maybe something is corrupt and not letting it finish. Problem is, I need to get her on iOS 7, so she can get the backup(iOS 7) on her phone to get some of her photos and videos before she does a clean install.

I made a backup before I did anything (when she was on the last beta), incase something like this happened. Odd that her iTunes lost her iOS 6 backup I made over a month ago...

If you have a mac and can get access to itunes 11.1 beta 2 that would be great since you can restore a backup made on previous iOS versions but you cant do it on 11.0.5.

 

[aDRock1154]

If you have a mac and can get access to itunes 11.1 beta 2 that would be great since you can restore a backup made on previous iOS versions but you cant do it on 11.0.5.

I'll give that a go. Thanks!