This keeps popping up!!!

Discussion in 'MacBook Pro' started by bakemecake, Nov 19, 2013.

  1. bakemecake macrumors newbie

    bakemecake

    Joined:
    Nov 19, 2013
    Location:
    Cleveland
    #1
    The mail app keeps opening up a window that says "Account Expired Renew subscription now to resume service." I can't figure out how to get rid of it! And it pops up every 15 minutes, which gets inconvenient very fast. I have attached a screenshot of the accursed thing! Any suggestions? Thank you!
     

    Attached Files:

  2. eneisch macrumors 6502a

    Joined:
    Jul 11, 2008
    #2
    Are you sure it is mail that is initiating the pop-up? Google search indicates it may be a browser extension issue. The suggestion I saw was to disable browser extensions and see if the message stops popping up. If you use more than one browser (chrome, firefox, etc.) you should turn off their extensions too. If the message stops add the extensions back one at a time or in small groups to try to identify which one is creating the problem.
     

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