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scouser75

macrumors 68000
Original poster
Oct 7, 2008
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Hi guys,

Does anyone know of a fix for this incredibly irritating problem? I setup a family sharing account for my daughter, but every time she logs in to the Mac she gets this message within a few seconds.

I log in to iCloud Prefs and re-enter her password, but next time round, it occurs again and again and again.

I've even been through all of the steps in this link - including reinstalling the OS. https://appletoolbox.com/mac-cant-connect-to-icloud-here-are-7-ways-to-fix-it/

Any help welcome.

Screen Shot 2019-12-17 at 11.03.48.png
 

eric89074

macrumors regular
Sep 19, 2012
239
375
El Capitan 10.11.6. Unfortunately, I can't go any higher as it's a 2009 Mac Pro.
do You have any other computers she can test her log in on? I‘d create a custom high Sierra installer from dosdude1.com and install it. High Sierra will run fine on a 2009 Mac Pro.
 
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NoBoMac

Moderator
Staff member
Jul 1, 2014
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1,218
Try a different Mac, or, create a different/new account on the Mac and try signing in there. Might help narrow the scope of the problem.
 
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scouser75

macrumors 68000
Original poster
Oct 7, 2008
1,794
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do You have any other computers she can test her log in on? I‘d create a custom high Sierra installer from dosdude1.com and install it. High Sierra will run fine on a 2009 Mac Pro.

I like the sound of that. If I installed High Sierra will it compromise performance or security? Can I be greedy and go higher to Catalina?

Try a different Mac, or, create a different/new account on the Mac and try signing in there. Might help narrow the scope of the problem.

I've tried creating another user account and that was the same. I haven't though tried another mac as I only have the one.

If I feel confident installing dosdudes thing, I might go for a clean install and see if that works.
 
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scouser75

macrumors 68000
Original poster
Oct 7, 2008
1,794
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do You have any other computers she can test her log in on? I‘d create a custom high Sierra installer from dosdude1.com and install it. High Sierra will run fine on a 2009 Mac Pro.
PS If I do install dosdude1's installer, will that wipe everything off my Boot Drive? Photos file, iTunes folder, applications etc? I just want to make sure I'm braced for a full install if needed :)
 
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velocityg4

macrumors 603
Dec 19, 2004
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I like the sound of that. If I installed High Sierra will it compromise performance or security? Can I be greedy and go higher to Catalina?



I've tried creating another user account and that was the same. I haven't though tried another mac as I only have the one.

If I feel confident installing dosdudes thing, I might go for a clean install and see if that works.

Any newer OS will likely impact performance some. The biggest hit being if the Mac Pro isn't using and SSD. Dosdude1.com has a Catalina patcher which says it works for a Mac Pro 2008 and newer. Just be aware. Since it is coming from El Capitan. It probably has a bunch of incompatible software.

PS If I do install dosdude1's installer, will that wipe everything off my Boot Drive? Photos file, iTunes folder, applications etc? I just want to make sure I'm braced for a full install if needed :)

At 13 minutes it seems to indicate that wiping the drive is necessary. Although that may be only for SSD. Haven't looked much into it.

By the way if it doesn't have and SSD. You can get a small 240GB SSD for about $40. It's well worth the price for the significant performance boost. You'll also need a 2.5 to 3.5 adapter which is properly aligned to use the existing drive bays. The existing bays will limit you to SATA II performance. Still not that big of a deal since most of the performance improvements of SSD are from high IOPS. Large file sustained transfer speeds are less important to most people.
 
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scouser75

macrumors 68000
Original poster
Oct 7, 2008
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Any newer OS will likely impact performance some. The biggest hit being if the Mac Pro isn't using and SSD. Dosdude1.com has a Catalina patcher which says it works for a Mac Pro 2008 and newer. Just be aware. Since it is coming from El Capitan. It probably has a bunch of incompatible software.



At 13 minutes it seems to indicate that wiping the drive is necessary. Although that may be only for SSD. Haven't looked much into it.

By the way if it doesn't have and SSD. You can get a small 240GB SSD for about $40. It's well worth the price for the significant performance boost. You'll also need a 2.5 to 3.5 adapter which is properly aligned to use the existing drive bays. The existing bays will limit you to SATA II performance. Still not that big of a deal since most of the performance improvements of SSD are from high IOPS. Large file sustained transfer speeds are less important to most people.
Thanks mate for the info and link. I'll need to make sure all my software - especially the final cut studio pack - is compatible. Or else I'm in trouble!
 
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velocityg4

macrumors 603
Dec 19, 2004
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2,169
Georgia
Thanks mate for the info and link. I'll need to make sure all my software - especially the final cut studio pack - is compatible. Or else I'm in trouble!

You're welcome. Better check that editing suite for Mojave and High Sierra as well. If that is the version released prior to 2011.
 
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scouser75

macrumors 68000
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Oct 7, 2008
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Guys, in the end I just didn't have the balls to go down the Catalina route. Instead, I done a full clean install of El Capitan (almost messed up BIG time, but somehow managed to get through it. Looooooong story short, once I wiped the boot drive clean, I was unable to instal El Capitan from my flash drive).

And after all the stress, guess what.... the "this mac can't connect to iCloud" issue is still there!!!!! Arghhhhhhhhhhhhh! Bloody Macs!!!!!
 
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velocityg4

macrumors 603
Dec 19, 2004
5,669
2,169
Georgia
Guys, in the end I just didn't have the balls to go down the Catalina route. Instead, I done a full clean install of El Capitan (almost messed up BIG time, but somehow managed to get through it. Looooooong story short, once I wiped the boot drive clean, I was unable to instal El Capitan from my flash drive).

And after all the stress, guess what.... the "this mac can't connect to iCloud" issue is still there!!!!! Arghhhhhhhhhhhhh! Bloody Macs!!!!!

Did you try connecting to iCloud first or run Migration Assistant first?
 
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scouser75

macrumors 68000
Original poster
Oct 7, 2008
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Did you try connecting to iCloud first or run Migration Assistant first?
I didn't buy a new Mac. I only created a new icloud account for my daughter as age got her first ever mobile phone (my old iphone). I set her up under family sharing.

And I connect to icloud every time I get this message. But when I shut down and restart,most times I get the "this Mac can't connect to icloud...." Message.

M one and my wife's icloud accounts are fine though.
 
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Fishrrman

macrumors Core
Feb 20, 2009
21,498
7,758
OP wrote:
"I do install dosdude1's installer, will that wipe everything off my Boot Drive? Photos file, iTunes folder, applications etc? I just want to make sure I'm braced for a full install if needed"

There is a bulletproof, ironclad way to protect yourself BEFORE attempting to upgrade.

That is:
Download either CarbonCopyCloner or SuperDuper, and use either one to create a BOOTABLE CLONED BACKUP on an external drive.

Both are FREE to download and use for 30 days -- this will cost you nothing.

BUT... IF you have a problem with the upgrade... having the cloned backup makes it "child's play" to "get back, get back, get back to where you once belonged".

If you DON'T have a cloned backup, you can still get back, but it won't be easy.
 
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scouser75

macrumors 68000
Original poster
Oct 7, 2008
1,794
279
OP wrote:
"I do install dosdude1's installer, will that wipe everything off my Boot Drive? Photos file, iTunes folder, applications etc? I just want to make sure I'm braced for a full install if needed"

There is a bulletproof, ironclad way to protect yourself BEFORE attempting to upgrade.

That is:
Download either CarbonCopyCloner or SuperDuper, and use either one to create a BOOTABLE CLONED BACKUP on an external drive.

Both are FREE to download and use for 30 days -- this will cost you nothing.

BUT... IF you have a problem with the upgrade... having the cloned backup makes it "child's play" to "get back, get back, get back to where you once belonged".

If you DON'T have a cloned backup, you can still get back, but it won't be easy.
Thank you Fishrrman
 
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