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tobias101

macrumors newbie
Original poster
Jun 13, 2023
6
2
Hello,
This is my first time posting here, so I should first apologise if I have chosen the wrong thread for this. However, to the potential few who might read this, I hope that it helps you not do to your mac, what I managed to do with mine.

I wanted to erase and reinstall MacOS on my 2023 14 inch macbook pro. I had upgraded to test MacOS 14, but was experiencing accessibility and other issues (I am a blind user.) As a result I wished to go back to Ventura.
There are many guides circulating online and at the top of search results that state that to erase the system and then reinstall MacOS, you should first delete the system and data partitions, make new ones, and then install. However, this should not be done on your M1 mac.

Before I began deleting partitions, I first thought it would be worth erasing them. I went to my system partition and selected erase. Here, it said I would have to erase the volume group (I.E. the system and data volumes.) I had no problem with this.
On clicking the erase volume group button, I was then prompted with a warning that this would erase my mac, deleting all media, documents and settings. I was aware of this, but what I did not like was that this would restart my mac.
On seeing this warning, I thought it was just going to erase all content and settings. So all my data would disappear, but the system would remain as was, or be it with all the settings back to defaults so I would have to go through setup again. In hind sight, I know that I was entirely mistaken, and to a point I should've considered that I had opted to erase a volume group, so of course it would delete the system too. However, I did not think this was the case, and selected cancel.

Next, I manually deleted the system and data partitions, before adding a new system partition and firing up the MacOS installer. I chose the disk, and then selected next. This is where the problem came.
On selecting next, it said that to continue, I would need to erase the mac. This seemed wrong as I was aware that I had already done so, but selected erase mac. Immediately, an error came up. "Erase mac failed. There are no users left on this volume to recover."

I later found out that this was because, for security, the system volume had to be tied to a user account on erase, I suppose just to make sure that it is you erasing, and not someone who stole the mac? However, I was stuck on this.

I researched this error for hours, finding nothing. I then opted to contact Apple and explained the situation. They advised me to do things I had already done. Try again, and also try using my bootable USB that I had created to help me with the installation.
When I said that none of that had worked, they stated that I would have to take the mac into an apple store near me, and so I did, the next day. I had seen that you could hook the mac up to another and use Apple Configurator to restore the system, but an hour after my mac was taken in the store, I got a call. They stated that my mac was not being detected in Apple Configurator, meaning that there was a problem with the drive. I tried explaining that I had deleted some partitions and also tried using terminal commands to disable volume ownership to try and get the system reinstalled before taking the mac in, but it was said that Apple Configurator would detect and fix such problems. However, it wasn't there at all.

This meant that the logic board needed replacement. Thankfully, I don't need to pay for this, but that is where I currently am, waiting for my mac to be ready for collection.

I know, in hind sight, that it was a silly decision to go and delete partitions. However, apart from the apple support website, basically every other guide states that you should delete the partitions and add again. By the time I had seen the Apple Support page, it was too late. I had already wiped the disk completely clean.

If you just skip to the bottom of this very lengthy post, all I will say is this. Please, whatever you do, do not delete your system and data partitions when you want to erase your mac. It will completely brick it and you will need a replacement. Instead, just go into Disk Utility, find your system volume and select erase. Select erase volume group, then erase mac. This will avoid all the issues that I have had.

I hope this is useful to anyone who reads this, and please feel free to call me an idiot for not reading all of the manuals before undertaking this process as I had done it so many times before, or be it years before when the system was completely different.
 
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I have done exactly the same, except in my case Apple Configurator worked for me and I was back up and running, as I had a second mac at home.

"Erase and reinstall" is very moot since the advent of the unwritable SSV, which is checked amazingly thoroughly every boot for any deviation. Basically if a machine boots, the System volume of OK and no point in erasing it, which can be dangerous.

If you want a fresh start "Erase all Content and settings" deletes your Data volume and leaves the machine in fresh factory state with a pristine System Volume.
 
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I wanted to erase and reinstall MacOS on my 2023 14 inch macbook pro.
For future readers, there is no reason want this. No user data is stored with the system. To restore a modern Mac to factory fresh condition, open System Settings and choose “Erase All Content and Settings”. Bingo, done!
 
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For future readers, there is no reason want this. No user data is stored with the system. To restore a modern Mac to factory fresh condition, open System Settings and choose “Erase All Content and Settings”. Bingo, done!
Thank you for the clarification. It is worth noting however that this was not just to start fresh, this was al;so to downgrade from a MacOS beta. I would've thought that erase all content and settings will not revert you to a previous version of MacOS?
 
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That’s true. Erase all content and settings will leave the existing system intact.
 
When I said that none of that had worked, they stated that I would have to take the mac into an apple store near me, and so I did, the next day. I had seen that you could hook the mac up to another and use Apple Configurator to restore the system, but an hour after my mac was taken in the store, I got a call. They stated that my mac was not being detected in Apple Configurator, meaning that there was a problem with the drive. I tried explaining that I had deleted some partitions and also tried using terminal commands to disable volume ownership to try and get the system reinstalled before taking the mac in, but it was said that Apple Configurator would detect and fix such problems. However, it wasn't there at all.
For what it's worth, a "Restore" in Apple Configurator doesn't detect and fix such problems, it just completely wipes the SSD and sets up a new partition table from scratch. It literally doesn't care how many mistakes you made in wiping partitions, it's starting over from a clean slate. If they were having problems getting that to happen, then IMO your computer developed a legitimate hardware failure at roughly the same time as you tried to do all this. (and, to be clear, your actions had nothing to do with it)
 
For what it's worth, a "Restore" in Apple Configurator doesn't detect and fix such problems, it just completely wipes the SSD and sets up a new partition table from scratch. It literally doesn't care how many mistakes you made in wiping partitions, it's starting over from a clean slate. If they were having problems getting that to happen, then IMO your computer developed a legitimate hardware failure at roughly the same time as you tried to do all this. (and, to be clear, your actions had nothing to do with it)
Thank you for letting me know. I just wonder how on earth that would've happened. They said in the shop that it was possible the drive had been badly formatted, which would make sense considering I deleted both the preboot and recovery partitions with Terminal, again, because I thought that starting out with a clean volume would let me reinstall, but of course it didn't.
 
Apple has separate guides for intel-based and Apple Silicon devices... I'm just not sure if you have encountered it...

I don't have an Apple Silicon device, however, I have seen some videos how to erase and reinstall on those devices and I find it more complicated compared to intel-based ones since you need to have another mac for the procedure... Although I think a bootable flash drive will still work...
 
I have erased my M1 Pro many times apart from using the Erase all Content and Settings feature.

The process is as follows:

  1. Shutdown the Mac (Good idea to sign out of iCloud before you shut down)
  2. Press and hold the power button until you see the Loading Startup Options message
  3. Select Options
  4. You may be prompted to enter your password
  5. At the recovery screen, select Disk Utility
  6. In Disk Utility, select the View-> Show all devices
  7. At the top of the left pane, you will see your internal SSD
    1. Mine is labeled Apple SSD AP1024R Media (this is a 1TB SSD)
  8. Select your SSD Disk
  9. Then select ERASE ( i always name the disk the same name as listed above)
  10. When you select erase, you will be warned that this is going to erase all content and settings.
    1. PLEASE NOTE THAT THIS WILL ERASE ALL YOUR DATA AND SETTINGS so proceed carefully.
  11. Proceed with the erasure.
  12. At this point, I think it resets the Mac and then restarts back into recovery mode. I cannot recall exactly if it reboots or just takes you right back to recovery mode after it erases the SSD.
  13. Once back in recovery mode, select Install macOS Ventura
  14. It will download the OS over the internet and then restart you into setup mode.
  15. Setup your Mac as new, or restore from a Time Machine backup.

Again, I've used this method successfully several times with no issues or bricking of my M1 Pro.

Here is an article that explains how to do this. The article references just erasing the Macintosh HD volume, but when I use the steps above, it erases all the containers and volumes, and then recreates the Macintosh HD volume so you can install the OS there. I think either way is fine and accompishes the same thing.

 
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Here is an article that explains how to do this. The article references just erasing the Macintosh HD volume, but when I use the steps above, it erases all the containers and volumes, and then recreates the Macintosh HD volume so you can install the OS there. I think either way is fine and accompishes the same thing.


From that article:

Before erasing your Mac​

  1. Install the latest macOS updates.
  2. If using macOS Monterey or later, follow the steps to erase all content and settings instead of the steps in this article. You should also erase all content and settings when selling, giving away, or trading-in your Mac.
If you are using Monterey or later, there is no reason not to use the much simpler “Erase all content and Settings”…unless you are downgrading the System Volume, in which case you will need to erase it.
 
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From that article:

Before erasing your Mac​

  1. Install the latest macOS updates.
  2. If using macOS Monterey or later, follow the steps to erase all content and settings instead of the steps in this article. You should also erase all content and settings when selling, giving away, or trading-in your Mac.
If you are using Monterey or later, there is no reason not to use the much simpler “Erase all content and Settings”…unless you are downgrading the System Volume, in which case you will need to erase it.
I agree with the article, but if you put a beta on then you have to go through this process to downgrade, unless there is some other way I am not aware of.
 
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I agree with the article, but if you put a beta on then you have to go through this process to downgrade, unless there is some other way I am not aware of.

Indeed, which is what the OP was doing….I had forgotten that when replying.

I see people “erasing and reinstalling” the same version of macOS unnecessarily, because they have been doing that since before SSV, when it was justified.
 
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On my 2012 i7 MBP I would install new OS' on an external drive and boot from it if I wanted to test it. I still had the old one on the local drive. I have a 2021 M1 Pro now, but this is the strategy I would use with that one as well.
 
On my 2012 i7 MBP I would install new OS' on an external drive and boot from it if I wanted to test it. I still had the old one on the local drive. I have a 2021 M1 Pro now, but this is the strategy I would use with that one as well.
I will definitely remember that for the future. I now have the mac back and have learned from that experience. I am now running Sonoma on a separate partition which has worked flawlessly, it's hardly using any space as I'm just testing system apps and running everything else from my main partition, so it's exactly what I need. If things don't work on it I can just delete from Disk Utility and call it a day.
 
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On my 2012 i7 MBP I would install new OS' on an external drive and boot from it if I wanted to test it. I still had the old one on the local drive. I have a 2021 M1 Pro now, but this is the strategy I would use with that one as well.
I will definitely remember that for the future. I now have the mac back and have learned from that experience. I am now running Sonoma on a separate partition which has worked flawlessly, it's hardly using any space as I'm just testing system apps and running everything else from my main partition, so it's exactly what I need. If things don't work on it I can just delete from Disk Utility and call it a day.
 
I am now running Sonoma on a separate partition which has worked flawlessly, it's hardly using any space as I'm just testing system apps and running everything else from my main partition.
I never thought of a separate partition. I don't have faith to do that...I need to keep them separated. LOL.

I have a few apps that sometimes lag in being compatible with Apple's latest OS (music apps), so I check online websites for compatibility before I even upgrade...and never Betas. My M1 Pro has no Apple Care, so I'm going to be safe.
 
On my 2012 i7 MBP I would install new OS' on an external drive and boot from it if I wanted to test it. I still had the old one on the local drive. I have a 2021 M1 Pro now, but this is the strategy I would use with that one as well.

A lot has changed since 2012...in particular booting silicon Macs from externals. It can be done but has been flaky from the start. The Apple recommended way of dual booting two different macOS systems on the same Mac is two space sharing APFS volumes in the same container on the internal drive. See Use more than one version of macOS on a Mac.

I have been doing it the Apple way successfully on my M1 MBA now replaced with M2 MBA. Of course it does work better if you have a large internal….one of the reasons I went with 2TB internal on my M2 MBA. I know others doing it with 256GB internals but it requires off loading data to cloud or externals.
 
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