Those who have received advanced replacements...

Discussion in 'iPhone' started by mcmanus7, Jul 12, 2010.

  1. mcmanus7 macrumors 6502a

    Joined:
    Oct 30, 2008
    #1
    How long did it take to ship??

    I signed all the documentation last monday, received a order #, that order # states: Ships: 1 - 3 business days

    It has not changed since Monday and the "replacement services" person who contacted me last Monday will not reply to my e-mails or voice-mails.

    I figured the latest it would ship out is Friday???

    I call applecare and they can't do anything because they cannot look up replacement orders ???? :confused:
     
  2. Ferrd macrumors regular

    Ferrd

    Joined:
    Jan 24, 2008
    #2
    I called on last Thursday, and received mine on Friday morning. Shipped priority overnight FedEx.

    Did you receive any emails?
     
  3. dagomike macrumors 65816

    Joined:
    Jun 22, 2007
    #3
    I had mine squared away 6/25 and I just got it today.
     
  4. mcmanus7 thread starter macrumors 6502a

    Joined:
    Oct 30, 2008
    #4
    I received the e-mail notifying me that the order # was generated on Monday July 5th...

    Have not heard a peep since. The current status is Not yet Shipped.

    The individual who e-mailed me gave me their contact info with a statement stating e-mails would be replied to within 2 business days and phone calls within 1 business day.

    E-mailed for update Wednesday, and Friday no response

    Left voicemail on Thursday - no response

    If I call regular applecare they just state they cannot look up the order number since it's an advanced replacement and that I need to contact the individual who contacted me.
     
  5. Ferrd macrumors regular

    Ferrd

    Joined:
    Jan 24, 2008
    #5
    I'm not sure if this helps, but I called in my phone and got the replacement through 1-800-MY-IPHONE
     

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