After reading a lot of complaints about Rogers Wireless in Canada, ATT in the US and Nordic providers. From what I can tell, we actually have the best deal here in the UK. In fact, I'm starting to think that O2 is a provider I actually like. The website is good (I can check my bill, itemized billing etc). They took their rates and moved them up a couple of months ago, giving us all the next best offer for the same price. I actually down-graded my contract and saved £10 a month and got the same package. What other carrier does this? Their customer support has been fantastic, its easy to get through to a real person. They give you a great deal with access to 'The Cloud', and they've added BT access points to the package. In other words they've been adding value when they really needn't have. Their new iPhone offer and upgrades for existing customers are also very competitive. I know they get stick for their pricing sometimes which can seem excessive if converted to USD, but we have to live with higher prices here. We also get paid more, so economically, you can't really fault them. If you take into consideration various market indicators here in the UK such as food, property etc and compared it to the US, it is clear that its actually quite a good deal. I'm not associated with O2 in any way, but after all the moaning online about all the other providers, I thought I'd post about a provider that has actually offered value and in my eyes deserves credit.