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Three used to do this when they first launched. I was actually a customer on 3/3/2003 when they launched and bought the NEC e606 they had on offer for £200 (Reduced from I think £470). Anyway back then they piggybacked on the O2 network so if there wasnt 3G avaiability your device would use O2's 2G infrastructure.

Three stopped doing this a few years ago, possibly in 2009 or 2010. Now if you don't get a 3G signal you get nothing, cannot even make telephone calls. There is no longer any 2G or 2.5G fallback.

They do some 2g fallback with EE (left over from the orange deal they had) and this still works where I live rurally.
 
It should be a well known fact that the signal bars on your phone are NO indication of the phone strength/quality.
The only time when it is, is when you phone says no signal/coverage. Then you can't make a call.

Even that's not true! There have been a few occasions where my phone says 'no service' while I'm in the middle of a call.

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Three stopped doing this a few years ago, possibly in 2009 or 2010. Now if you don't get a 3G signal you get nothing, cannot even make telephone calls. There is no longer any 2G or 2.5G fallback.

That's not true; I have fallen back to 2G coverage on my iPhone 5 with Three a few times. You can instantly tell when it's happened because the signal strength suddenly changes and you can't use any data at all.
 
Geez Louis, we've had all u can eat and 4g since five years ago. UK really is behind Asia
 
There is a whole lot of horse poop in this thread -

Not really. Your experience is exactly that. Yours. We're not talking about something that would essentially be the same everywhere like the performance of an item that will be used by others in a very similar environment.
We are talking mobile phones, in case the highlight wasn't enough, the operative word is mobile. There's a very good chance that someone 100m away from a position you are in and having no trouble, could be having major issues.

I have no issues on Three and find it quite good almot everywhere that I go, but to suggest that others will/should be the same is just plain short sighted.
 
I have now been provided with one of their home signal boxes now.

Can you order one of these (how much?) or is it only sent out to those in need?

I'm trying to get the SWMBO onto iPhone/Three, but reception at her place is bad, I'd need a box from day one there.
 
This! So annoying I have to deal with their crap voicemail service.

Know what you mean but you might want to try HulloMail which is free for iPhone and essentially is visual voicemail. Not quite as nice as built in visual voicemail but I've used it since day one after I changed from O2 and I've always found it better than dialling Three voicemail.
 
Unbeatable Network speeds

Cant praise 3 enough. I get 14.5 MB on 3G (my mate on O2 gets 1.4MB). This week they have enabled full use of data and calls package to customers living in Northern Ireland (No more nasty roaming charges). Our whole family have switched. Bring on 4G
 
Can you order one of these (how much?) or is it only sent out to those in need?

I'm trying to get the SWMBO onto iPhone/Three, but reception at her place is bad, I'd need a box from day one there.

I worked with the customer service team and eventually after 2 weeks I had a box. It took some escalation to the senior network team but it wasn't a battle. They agreed with my assessment and sent the box
 
Can you order one of these (how much?) or is it only sent out to those in need?

I'm trying to get the SWMBO onto iPhone/Three, but reception at her place is bad, I'd need a box from day one there.

The home signal box was supplied free, but they did a lot of tests first. But if you have already tested the signal there on your Three phone, then say you know one is needed when you phone up about the switch. Hopefully you will be able to get one from day 1.

Note that the box does need a wired internet connection because that is how it routes the calls.
 
I might switch to Three soon. I've had one bad experience after the other with EE customer service.
 
Last year I switched from O2 to Voda, this year it looks like it will be goodbye Voda hello 3 simply so I can use my iPhone 5 on 4G.
 
I switched from O2 to Three late last year, wish I'd done it sooner. Currently on a monthly sim only tariff, £18 for unlimited data and 2000 minutes - no one else comes close on pricing.

Found the signal to be far better on Three, plus it's actually a 3G signal rather than dropping back to 2G all the time. Don't think I ever got decent speeds on O2, at home on Three I get 20Mb which is three times faster than my broadband. As a result I'm really not bothered by 4G though I won't be complaining when they switch it on.

People go on about the loss of the 2G fallback network but I've never noticed it to be an issue. Plus I guess them not having to maintain a 2G network saves them a fortune which they can pass on to their customers.
 
Geez Louis, we've had all u can eat and 4g since five years ago. UK really is behind Asia

What is especially annoying is that the UK is so tiny in terms of land area so why can't the coverage be good?! At the moment I'm lucky to see 3G let alone dream of 4G
 
All these companies going on about 4G LTE or what ever but where I live I don't even have 3G on any service! 3 is useless and only Vodaphone and Orange have 2G for data! At least cover the country with 3G before covering parts with 4G! :(
 
Their customer service will still be awful!

Who Three? Not from my experiences.

I had a problem with reception at home, rang them up, they found a fault with the local transmitter, said they'd get someone out to fix it and credited my account with a month's line rental without me even asking.

Kept getting text messages and phone calls until I confirmed it was fixed, which took about a week. If anything they need to tone it down a bit, their politeness and the continual contact was a bit over the top.
 
Who Three? Not from my experiences.

I had a problem with reception at home, rang them up, they found a fault with the local transmitter, said they'd get someone out to fix it and credited my account with a month's line rental without me even asking.

Kept getting text messages and phone calls until I confirmed it was fixed, which took about a week. If anything they need to tone it down a bit, their politeness and the continual contact was a bit over the top.

Every time I've had any kind of customer service interaction with Three it's been with someone who is based in India, who has extremely limited English and it has always taken multiple calls to get anything resolved. Their customer service is well known for being weak and I suppose it's the price you pay for them being cheaper than the competition.
 
It says it quite clearly in the article posted by Macrumors....

Existing customers on Three's network will get 4G service at no extra charge upon launch, with plans for new customers being priced competitively against other carriers.

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In the article...

Existing customers on Three's network will get 4G service at no extra charge upon launch, with plans for new customers being priced competitively against other carriers.

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REMEMBER
With Three, there is no 2 or 2.5G fallback. If you can't get a 3G signal you can't make calls.
With EE, they have the best 2/2.5G network so if 3G/4G isn't available you can still make calls.

When I was on Three, call quality was often poor. I've been on EE since January and its excellent.

That's not true. They have an agreement with Vodafone to use their 2G network when that happens
 
That's not true. They have an agreement with Vodafone to use their 2G network when that happens

They've withdrawn from that agreement in lots of areas where they *think* they have 3G coverage but they actually don't. So there are lots of occasions now where you would have previously dropped back to 2G where it won't now.
 
What is especially annoying is that the UK is so tiny in terms of land area so why can't the coverage be good?! At the moment I'm lucky to see 3G let alone dream of 4G

Everyone wants good coverage, no-one wants a cell tower nearby. The default for local planning departments is "no", unless you can really, really convince them otherwise.

(I recall reading a while back that 65% of people on a petition objecting to a cell tower left a mobile as a contact number)
 
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