iPad thrilled by Apple customer service

[dljor]

so, i bought an ipad through work.

just noticed the sale at staples. made a call to apple.

since the ipad at staples is out of stock, they can't price match it. but they are sending me a free smart case...

this is just beyond my expectation.

i think i am going to try sticking with them and recommend to friends and family.

i guess the premium we pay on their product doesn't come with better service.

 

[marc55]

Apple Customer Service is the best; period!

I called Friday with an issue on our iPad 3, and they scheduled a replacement under their Express Service Program, which will be delivered this Tuesday by FedEx.

Doesn't get any better than that.