Thumbs up for Apple customer service - re: water sensors

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ijen0311, Apr 19, 2010.

  1. ijen0311 macrumors 65816

    ijen0311

    Joined:
    Jul 4, 2009
    #1
    I had a tripped water sensor in my 3GS. Recently, the phone would vibrate/switch between silent/non-silent mode at the slightest touch. I could squeeze it and make it vibrate. I took in into the store expecting them to send me home because I had a tripped moisture sensor (which I think was unrelated).

    The Genius noticed the sensor, and said that she needed to check the phone out further. She took it in the back for a minute or so, and came out with a brand new replacement.

    I'm really pleased with :apple: on this one, for not using the tripped sensor to get out from my warranty. :D
     
  2. eawmp1 macrumors 601

    eawmp1

    Joined:
    Feb 19, 2008
    Location:
    FL

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