Thumbs Up to Apple's Customer Service

Discussion in 'iPhone' started by Gavernty, Jul 23, 2011.

  1. Gavernty macrumors 6502

    Joined:
    Jun 25, 2010
    #1
    long story short, Iphone 4 was submerged in my swimming pool, was going to attempt the rice but the led light was stuck on making the phone very hot because the battery was working, figured the phone was fried. Took it to apple to find out my warranty expired 31 days ago.... told me it was 199 to replace a water damaged phone. Checked some more info on me found out I never got a replacement before and decided to give me a one time FREE replacement.

    I love you apple for replacing my water damaged out of warranty iphone 4 absolutely free.
     
  2. sponginraider macrumors newbie

    Joined:
    Jul 23, 2011
    #2
    That's pretty cool. I most places would've told you you're out of luck.
     
  3. L I G H T I N G macrumors regular

    Joined:
    Feb 16, 2011
  4. vyas22 macrumors newbie

    Joined:
    Jul 19, 2011
    #4
    very lucky! .. customer service has always been great from Apple
     
  5. jap1198 macrumors 6502

    Joined:
    Jun 11, 2009
    Location:
    Dallas, TX
    #5
    Wow. That is indeed very lucky, most other places would've been like:

    [​IMG]
    Enjoy your replacement!
     
  6. Jeepman88 macrumors member

    Joined:
    Mar 26, 2011

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