Thunderbolt display, what would you do?

Discussion in 'Mac Accessories' started by duffer6, Mar 22, 2012.

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What would you do? Return TBD for New or Keep existing TBD and wait for a fix?

  1. Exchange for new TBD (even though the issue will most likely occur with this one as well)

    3 vote(s)
    100.0%
  2. Keep the Thunderbolt Display you have and wait for the software fix

    0 vote(s)
    0.0%
  1. duffer6 macrumors 6502

    Joined:
    Feb 13, 2011
    #1
    I purchased a Thunderbolt display 30 days after it was launched. The Display for the most part is in perfect working order except for a minor audio issue. The issue most likely will be resolved by a OS X software update but I have been waiting sometime for a resolution and I am still waiting.

    I have been offered an opportunity to exchange the display for a brand new TBD.

    So here is my question. Is there any real benefit for me to exchange the monitor other than just getting a monitor that is brand new versus the one that I have that is 7 months old.

    The issue with my monitor is believed to be software related but we are now at month 7 and there is still no fix and the issue persists.

    Should I just wait for the fix which could be months from now or exchange the monitor for a new one that MOST likely will have the same issue since Apple believes that this is a software related conflict.
     
  2. Lennyvalentin macrumors 6502a

    Lennyvalentin

    Joined:
    Apr 25, 2011
    #2
    Since it's a software issue and your monitor works just fine otherwise, save the Earth the pointlessly spent resources a needless unit exchange would have cost.

    Everything has a price, even if we don't see it straight away.
     
  3. eron macrumors 6502

    Joined:
    Dec 2, 2008
    #3
    Wait till the 12th month, and if the problem still persists, exchange for a new one. That way you might have an extended warranty.
     
  4. colshine macrumors regular

    colshine

    Joined:
    Mar 2, 2011
    Location:
    UK
    #4
    Have you tested with another TBD to see if you can replicate the problem? if you can't maybe your display is faulty.
     
  5. duffer6 thread starter macrumors 6502

    Joined:
    Feb 13, 2011
    #5
    I have not tried a different monitor. Apple replicated the issue in their own labs with exactly my setup and the problem occurred for Apple as well so my conclusion is most likely it will occur with another monitor. But the Monitor is the only variable that has not be replaced. Computer was replaced, software reinstalled, etc. It has kind of been a mess.
     

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