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benguild

macrumors 6502a
Original poster
Jul 29, 2003
827
39
My Thunderbolt Ethernet adapter has started to disconnect on readjustment. Has anyone got a clever fix for this, or is it covered under warranty alongside the machine?
 
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Take it into the Apple store. Ports shouldn't become loose.

Right, but the way that Thunderbolt is designed puts the wear components on the peripheral-side of things. So, while the Mac might be fine, the peripheral eventually loses contact.

I wasn't sure if this was warrantiable or not.
 
Right, but the way that Thunderbolt is designed puts the wear components on the peripheral-side of things. So, while the Mac might be fine, the peripheral eventually loses contact.

I wasn't sure if this was warrantiable or not.

I've owned MacBooks for two to three years and even my PC (which I've owned for more than 3 years), and have never had USB ports come loose, therefore Thunderbolt ports shouldn't become loose that easily either.
 
I've owned MacBooks for two to three years and even my PC (which I've owned for more than 3 years), and have never had USB ports come loose, therefore Thunderbolt ports shouldn't become loose that easily either.

OK, I'm not sure if you're reading what I posted. But thank you for your thoughts.
 
Ah sorry, I take it that it's the actual ethernet adapter's connection that is coming loose?

According to a few resources, the Thunderbolt Ethernet Adapter does seem to be covered under a 1 year warranty.

The adapter is where the spring elements appear to be, so I would assume that is the wear element and therefore the problem.
 
According to a few resources, the Thunderbolt Ethernet Adapter does seem to be covered under a 1 year warranty.

The adapter is where the spring elements appear to be, so I would assume that is the wear element and therefore the problem.

Which country are you based in? If you're within the EU, all products should come with a minimum of 2 years warranty.

Furthermore, if you're within the UK, then under the Sales of Good act, then in some cases, you can make a claim for repair or replacement within 6 years of the purchase date.
 
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