This is my first post so please excuse any breaches of etiquette. I worked until fairly recently for the AASP located at Baylor University in Waco, TX, where i was a student. When the TiBook was released, it had a problem related to the slot-loading drive. There were no supports under the chassis in that area and consequently the pressure of a persons hand would cause it to depress slightly and catch the disc inside of the drive and in some cases would apply enough pressure to damage the drive. This is what Apple referred to as a hot issue in our quarterly updates of such things. So I held off on buying one, but now I don't have access to such information and was wondering if anyone knows anything about whether or not this has been fixed.
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TiBooks
- Thread starter MacViolinist
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I haven't had that happen...
I haven't really had any of the ailments that many first generation TiBook owners encountered. I think I just got really lucky with mine. One could, however, fix this problem by simply not holding the case near the DVD so it doesn't cause a bend in the chassis.
I haven't really had any of the ailments that many first generation TiBook owners encountered. I think I just got really lucky with mine. One could, however, fix this problem by simply not holding the case near the DVD so it doesn't cause a bend in the chassis.
my problems were quickly resolved
I bought the TiBook 500 when it came out. MY DVD drive would make lots of sketch noise and the cds and dvds would even jam. I called apple and the dood ran me through some tests, but what really confirmed it was a problem to him was the SOUND of the drive grinding over the phone. They sent me out a special box overnight, I sent it back to them, and it was back to me fixed in like 7 days including shipping. Pretty impressive. Apples customer service has been very impressive.
I bought the TiBook 500 when it came out. MY DVD drive would make lots of sketch noise and the cds and dvds would even jam. I called apple and the dood ran me through some tests, but what really confirmed it was a problem to him was the SOUND of the drive grinding over the phone. They sent me out a special box overnight, I sent it back to them, and it was back to me fixed in like 7 days including shipping. Pretty impressive. Apples customer service has been very impressive.