Tim Cook responds to the 'disabled' WiFi issue

Discussion in 'iOS 6' started by Devil's Refugee, Sep 24, 2012.

  1. Devil's Refugee macrumors 6502

    May 14, 2007
  2. jmccullough108 macrumors 6502a


    Nov 2, 2008
    St. Louis, MO
    Glad they are looking into it for you. Curious though, is this the issue that they are thinking is hardware? I think they were saying the "slow wifi" is a possible software issue, whereas the non-connectivity is a hardware.
  3. Devil's Refugee thread starter macrumors 6502

    May 14, 2007
    I don't know.
    I've passed them all the details of the phone itself (Serial etc) as well as screencap showing the Wifi toggle is greyed out completely.
    I'm wondering whether iOS6 affects certain wifi hardware on the 4S (assuming different components were used between units)

    I downgraded to 5.1.1 and it worked fine again, so it's not a hardware fault per se.

    I'll let you know what responses I get. It may lead to me handing it in and getting a replacement 4S but at least it's been 'formally' acknowledged now. Just hope there's a 6.01 in the pipe soon for the rest !
  4. MarcBook macrumors 6502a


    Jul 13, 2008
    United Kingdom
    To me, Tim Cook seems like a pretty great guy. While he's clearly got his own style of running things, as he should, he's clearly learnt a lot from his former mentor.
  5. Devil's Refugee thread starter macrumors 6502

    May 14, 2007
    Ok, so Apple have requested the phone be sent in for examination and a new replacement phone is being sent in return. Unfortunately there doesn't seem to be a quick workaround but at least I have a resolution.

    Hope it helps others in the long run.

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