Time Capsule Hard Drive Fails - not even 30 days old

Discussion in 'Mac Accessories' started by Lumpydog, Apr 12, 2008.

  1. Lumpydog macrumors 6502

    Joined:
    Aug 3, 2007
    #1
    So - a few days ago, my macs all started reporting that they could not see the Time Capsule hard drive. Went to check it out and it was making a repetitive loud clicking noise. The hard drive had failed.

    It's a little disconcerting that, of all the hard drives running in my home (there are 5 Macs), the one that is supposed to make sure my data is backed up... FAILS.

    To Apple's credit, I went to the store and they exchanged it for a new one.

    I was not happy about handing over a drive that had all of my personal information on it - even if it had failed.

    I was also not happy to re-do the process of setting the network up again and then backing up 5 macs again... the first backup is looooooong.

    Thumbs down experience

    Lumpy
     
  2. sushi Moderator emeritus

    sushi

    Joined:
    Jul 19, 2002
    Location:
    キャンプスワ&#
    #2
    Hard Drives fail. Apple doesn't make them.

    You got the HD replaced, so now you can continue to back up your Macs.

    You do make a good point about personal data on the HD. Did you ask them if you could have the old one back?
     
  3. Lumpydog thread starter macrumors 6502

    Joined:
    Aug 3, 2007
    #3
    Hard drives do fail - However we all know Apple made a big deal about these hard drives being "server grade".

    I did ask he store rep about the security of my information and he assured me that all defective products, before refurbishes, are wiped clean by Apple. I guess I have to trust them on that.
     
  4. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #4
    Server grade drives fail too. The data center I work in, there isn't a single week that goes by where one of our SANs doesn't have a "server grade" drive that fails.
     
  5. nick9191 macrumors 68040

    Joined:
    Feb 17, 2008
    Location:
    Britain
    #5
    There not server grade anyway, their Hitachi Deskstars. Apple use them in the XServes so there apparently server grade :rolleyes:
     
  6. xraydoc macrumors demi-god

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #6
    FTFY.
     
  7. sushi Moderator emeritus

    sushi

    Joined:
    Jul 19, 2002
    Location:
    キャンプスワ&#
    #7
    Yep, anything mechanical can and will fail.

    Best to have backups before hand.

    This has been discussed before.

    There are different levels of server hard drives.
     
  8. zap2 macrumors 604

    zap2

    Joined:
    Mar 8, 2005
    Location:
    Washington D.C
    #8
    sucks....it could have been banged up in shipping, but stuff like this happens.


    Sad, but true
     
  9. sushi Moderator emeritus

    sushi

    Joined:
    Jul 19, 2002
    Location:
    キャンプスワ&#
    #9
    Isn't that the truth!
     

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