Time capsule issues

[nemesiswar]

So... When i got home from work today my internet wasn't working and i of course started my troubleshooting be restarting my modem with no result. i later checked my ethernet cables and noticed that the cable directly from my modem gave me internet connection so i then checked my Airport utility and i saw it was showing an issue with double NAT.

I have tried to factory reset my Airport with no luck. when i turn off DHCP and NAT to bridge mode it will work on 1 or 2 computers.

To clarify my network i have about 6 computers connected by ethernet plus my living room things like my Apple TV, Playstation and TV hooked up to ethernet as well with a couple of switches. the wifi docent work at all.

Im kinda out of ideas, is it time to go and buy a new Airport?

 

[komatsu]

Ok, so 2 computers out of 4 will work?

double NAT turned off and AE set to bridge mode?

 

[IHelpId10t5]

Best bet is always to Google how to set your ISP's modem/router to bridge mode, turn off it's wireless radio, and then use your Apple (Airport) router to do everything (ISPs can't be trusted). This avoids double-NAT and gives you complete control of your wireless, DNS, DHCP, NAT, and firewall. Resetting to factory defaults was a great start and using wired Ethernet is certainly how you should be testing so that's a good start.

 

[nemesiswar]

I called the ISP and made sure the modem was already in bridge mode. I went downtown to my mac store and lent another airport which worked so i bought it and now it works.

 

[komatsu]

Best bet is always to Google how to set your ISP's modem/router to bridge mode, turn off it's wireless radio, and then use your Apple (Airport) router to do everything (ISPs can't be trusted). This avoids double-NAT and gives you complete control of your wireless, DNS, DHCP, NAT, and firewall. Resetting to factory defaults was a great start and using wired Ethernet is certainly how you should be testing so that's a good start.

Good suggestion but what is you already use the wireless functionality of your ISP's modem router. What do you do then?