Time Capsule. No Longer Backs-up! Help!

Discussion in 'Mac Accessories' started by Topcat360, Dec 23, 2013.

  1. Topcat360, Dec 23, 2013
    Last edited: Dec 23, 2013

    Topcat360 macrumors newbie

    Oct 6, 2013
    I've had an issue with my Apple Time Capsule. It stopped backing up as of December 1st. I get this when I attempt a back up: The back up disk image "/Volumes/Data/MacBook Pro.sparsebundle" could not be accessed (error (null)). Does anyone know what caused this, and how I go about fixing it. The Time Capsule is the previous generation 2TB model.
  2. Altemose macrumors G3


    Mar 26, 2013
    Elkton, Maryland
    Try connecting via Ethernet and seeing if the problem is still there. I am not sure, but I believe changes to the computer name can cause a backup to fail.

    Start by testing if it backs up over Ethernet. If it does try over Wi-Fi. If it fails to, try to remap Time Machine to backup to the drive again. It may give a warning. However, the drive could be failing but try my steps first.
  3. BrianBaughn macrumors 603


    Feb 13, 2011
    Baltimore, Maryland
    Hard to say for sure what the problem is but I think I have a customer with the same issue. Power cycling the Time Capsule worked for a short while but things went bad again quickly. I believe I'm going to have to pay them a visit and do a complete reset and disk repair...start from scratch, that is.

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