Time Capsule Shuts Off When Picked Up?

[rkdiddy]

Well my 1TB died last week and luckily its' replacement was covered by Apple Care. I took it to the store and they had to order a replacement - I picked up the replacement today. I got everything setup and went to move the TC and it shut off. I confirmed that everything was plugged in. I removed the power cord and it started back up. I again picked it up again and it turned off again. I don't recall this being the case with my old TC, does the TC shut off when you move it or pick it up? I'm scared I might have a bad replacement with a wire loose inside or a faulty power supply.

Please let me know your feedback....thanks!

 

[jsf721]

Well my 1TB died last week and luckily its' replacement was covered by Apple Care. I took it to the store and they had to order a replacement - I picked up the replacement today. I got everything setup and went to move the TC and it shut off. I confirmed that everything was plugged in. I removed the power cord and it started back up. I again picked it up again and it turned off again. I don't recall this being the case with my old TC, does the TC shut off when you move it or pick it up? I'm scared I might have a bad replacement with a wire loose inside or a faulty power supply.

Please let me know your feedback....thanks!

Sounds like a loose connection somewhere. you mostlikely got a re manufacturered unit and perhaps the assembler did not seat the connector properly. I hope it is and easy fix or they should replace with a "new" unit. I love my time capsule but I am on my 2nd in under 2 years. Seems this is the one Apple product that is not bullet proof. My issue is there is no competition in this segment that I can assemble and administrate. Looks like I am stuck!

 

[rkdiddy]

Thanks for the response. Did this seem very strange - thank you for confirming. I've called and have a replacement on the way.