Time for a new MBP

Discussion in 'MacBook Pro' started by AnnaCody, May 24, 2018.

  1. AnnaCody, May 24, 2018
    Last edited by a moderator: May 26, 2018

    AnnaCody macrumors regular

    AnnaCody

    Joined:
    Aug 21, 2010
    Location:
    CAPE COD
    #1
    I'm wondering if someone could take a look at this Etrecheck. And tell me if it's time to replace this before it crashes for the last time. I don't know if this is in the report but Photos crashes within minutes. Tried most fixes posted online, none worked for long. Complete crashes occur a lot when there is flashing videos on FF or Safara and AMZN movies crash it. Uninstalled Boom, made no difference. Thanks so much.

    Code:
    EtreCheck version: 4.1.4 (4A203)
    
    Report generated: 2018-05-19 20:13:05
    
    Download EtreCheck from https://etrecheck.com
    
    Runtime: 4:23
    
    Performance: Good
    
    
    Problem: Computer is restarting
    
    Description:
    
    Numerous crashes daily. Battery runs over 100˚.
    
    
    Major Issues:
    
    Anything that appears on this list needs immediate attention.
    
    
    System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection.
    
    Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
    
    
    Minor Issues:
    
    These issues do not need immediate attention but they may indicate future problems.
    
    
    Apps crashing - There have been numerous app crashes.
    
    Small backup drive - Time Machine backup drive is too small.
    
    Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
    
    Vintage hardware - This machine may be considered vintage.
    
    32-bit Apps - This machine has 32-bits apps that may have problems in the future.
    
    
    Hardware Information:
    
    MacBook Pro (15-inch, Mid 2010) - Vintage!
    
    MacBook Pro Model: MacBookPro6,2
    
    1 2.4 GHz Intel Core i5 (i5) CPU: 2-core
    
    8 GB RAM At maximum
    
    BANK 0/DIMM0
    
    4 GB DDR3 1067 ok
    
    BANK 1/DIMM0
    
    4 GB DDR3 1067 ok
    
    Battery: Health = Normal - Cycle count = 86
    
    
    Video Information:
    
    Intel HD Graphics - VRAM: 288 MB
    
    NVIDIA GeForce GT 330M - VRAM: 256 MB
    
    Color LCD 1440 x 900
    
    
    Drives:
    
    disk0 - Samsung SSD 850 EVO 250GB 250.06 GB (Solid State - TRIM: No)
    
    Internal SATA 3 Gigabit Serial ATA
    
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    
    disk0s2 249.85 GB
    
    disk1s1 - SSD (APFS) 249.85 GB 220.88 GB
    
    disk1s2 - Preboot (APFS) [APFS Preboot] 249.85 GB 19 MB
    
    disk1s3 - Recovery (APFS) [Recovery] 249.85 GB 504 MB
    
    disk1s4 - VM (APFS) [APFS VM] 249.85 GB 4.29 GB
    
    
    disk2 - MATSHITADVD-R UJ-898 7.65 GB
    
    Internal SATA 1.5 Gigabit Serial ATA
    
    
    Mounted Volumes:
    
    disk1s1 - SSD 249.85 GB (24.02 GB free)
    
    APFS
    
    Mount point: /
    
    
    disk1s4 - VM [APFS VM] 249.85 GB (24.02 GB free)
    
    APFS
    
    Mount point: /private/var/vm
    
    
    Network:
    
    Interface en0: Ethernet
    
    Interface fw0: FireWire
    
    Interface en1: Wi-Fi
    
    802.11 a/b/g/n
    
    One IPv4 address
    
    Interface en2: Bluetooth PAN
    
    iCloud Quota: 198.76 GB available
    
    
    System Software:
    
    macOS High Sierra 10.13.2 (17C88)
    
    Time since boot: About an hour
    
    System Load: 1.55 (1 min ago) 1.43 (5 min ago) 1.37 (15 min ago)
    
    
    Security:
    
    
    
    System
    
    Status
    
    Gatekeeper
    
    Mac App Store and identified developers
    
    System Integrity Protection
    
    disabled
    
    
    Unsigned Files:
    
    Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
    
    Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
    
    Details: Exact match found in the whitelist - probably OK
    
    Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    
    Details: Exact match found in the whitelist - probably OK
    
    Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    
    Details: Exact match found in the whitelist - probably OK
    
    Launchd: ~/Library/LaunchAgents/com.amazon.music.plist
    
    Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper
    
    Details: Exact match found in the whitelist - probably OK
    
    
    32-bit Applications:
    
    57 32-bit apps
    
    
    Kernel Extensions:
    
    /Applications/Boom 2.app
    
    [Loaded] Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10)
    
    
    System Launch Agents:
    
    
    
    [Not Loaded]
    
    10 Apple tasks
    
    [Loaded]
    
    162 Apple tasks
    
    [Running]
    
    118 Apple tasks
    
    
    System Launch Daemons:
    
    
    
    [Not Loaded]
    
    35 Apple tasks
    
    [Loaded]
    
    180 Apple tasks
    
    [Running]
    
    117 Apple tasks
    
    
    Launch Agents:
    
    
    
    [Loaded]
    
    com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)
    
    [Loaded]
    
    com.oracle.java.Java-Updater.plist (? 2565e17f - installed 2018-03-28)
    
    [Running]
    
    com.brother.LOGINserver.plist (? a1772de2 - installed 2014-10-09)
    
    
    Launch Daemons:
    
    
    
    [Running]
    
    com.easeus.dataprotectbackup.plist (? 12fff45e - installed 2018-05-19)
    
    [Loaded]
    
    com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-14)
    
    [Loaded]
    
    com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)
    
    [Loaded]
    
    com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-03-28)
    
    [Loaded]
    
    com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05)
    
    
    User Launch Agents:
    
    
    
    [Loaded]
    
    com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2015-05-27)
    
    [Running]
    
    com.amazon.music.plist (? 0 - installed 2014-09-05)
    
    [Loaded]
    
    com.google.Chrome.framework.plist (Google, Inc. - installed 2017-06-19)
    
    
    User Login Items:
    
    EaseUS Data Recovery Wizard Tray Application (installed 2018-05-19)
    
    (/Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard Tray.app)
    
    Meteorologist 2 Application
    
    (/Applications/Meteorologist 2.app)
    
    Calculator on Menu Application (Mac App Store
    
    (/Applications/Calculator on Menu.app)
    
    TextExpander 4.3.6 Application
    
    (/Applications/TextExpander 4.3.6.app)
    
    N4RA379GBW.com.busymac.busycal3.alarm SMLoginItem (BusyCal, LLC - installed 2018-05-16)
    
    (/Applications/BusyCal.app/Contents/Library/LoginItems/N4RA379GBW.com.busymac.busycal3.alarm.app)
    
    Boom2Daemon SMLoginItem (Global Delight Technologies Pvt. Ltd - installed 2016-02-12)
    
    (/Applications/Boom 2.app/Contents/Library/LoginItems/Boom2Daemon.app)
    
    
    Internet Plug-ins:
    
    Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-08-16)
    
    FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-08)
    
    QuickTime Plugin: 7.7.3 (installed 2017-12-01)
    
    Flash Player: 29.0.0.171 (installed 2018-05-08)
    
    iPhotoPhotocast: 7.0 (installed 2010-07-22)
    
    WidevineMediaTransformer: Unknown (installed 2011-09-21)
    
    Google Earth Web Plug-in: 7.1 (installed 2016-08-19)
    
    Silverlight: 5.1.50901.0 (installed 2016-11-06)
    
    JavaAppletPlugin: Java 8 Update 171 build 11 (installed 2018-04-25)
    
    
    User Internet Plug-ins:
    
    CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-12-10)
    
    Unity Web Player: UnityPlayer version 2.6.1f3 (installed 2010-10-31)
    
    
    Safari Extensions:
    
    
    
    AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-15)
    
    Make It Short.safariextz - Junecloud LLC - http://juncld.com/e3xR (installed 2014-08-21)
    
    eWallet AutoPass.safariextz - Ilium Software - http://www.iliumsoft.com/ (installed 2018-02-07)
    
    Honey.safariextz - Honey Science Corporation - https://www.joinhoney.com (installed 2018-05-16)
    
    FastestTube.safariextz - Kwizzu - http://fastesttube.kwizzu.com/ (installed 2016-03-03)
    
    
    3rd Party Preference Panes:
    
    Flash Player (installed 2018-04-29)
    
    Flip4Mac WMV (installed 2013-03-29)
    
    Java (installed 2018-04-25)
    
    
    Time Machine:
    
    Skip System Files: No
    
    Mobile backups: Yes
    
    Auto backup: Yes
    
    Volumes being backed up:
    
    SSD: Disk size: 249.85 GB - Disk used: 225.83 GB
    
    Destinations:
    
    J*******7 [Local]
    
    Total size: 249.75 GB
    
    Total number of backups: 5
    
    Oldest backup: 2017-07-02 23:28:12
    
    Last backup: 2017-12-10 09:47:45
    
    B*****************D [Local] (Last used)
    
    Total size: 249.88 GB
    
    Total number of backups: 2
    
    Oldest backup: 2018-03-04 18:15:57
    
    Last backup: 2018-04-01 19:51:51
    
    M********8 [Local]
    
    Total size: 124.81 GB
    
    Total number of backups: 0
    
    Oldest backup:
    
    Last backup:
    
    
    Top Processes by CPU:
    
    
    
    Process (count)
    
    Source
    
    % of CPU
    
    WindowServer
    
    Apple
    
    7
    
    kernel_task
    
    Apple
    
    3
    
    coreaudiod
    
    Apple
    
    1
    
    hidd
    
    Apple
    
    0
    
    Meteorologist
    
    
    
    0
    
    
    Top Processes by Memory:
    
    
    
    Process (count)
    
    Source
    
    RAM usage
    
    kernel_task
    
    Apple
    
    747 MB
    
    Safari
    
    Apple
    
    696 MB
    
    mdworker (7)
    
    Apple
    
    428 MB
    
    mds_stores
    
    Apple
    
    180 MB
    
    com.apple.WebKit.WebContent (2)
    
    Apple
    
    144 MB
    
    
    Top Processes by Network Use:
    
    
    
    Process
    
    Source
    
    Input
    
    Output
    
    ocspd
    
    Apple
    
    2 MB
    
    396 B
    
    mDNSResponder
    
    Apple
    
    85 KB
    
    73 KB
    
    Mail
    
    Apple
    
    50 KB
    
    22 KB
    
    apsd
    
    Apple
    
    12 KB
    
    11 KB
    
    netbiosd
    
    Apple
    
    6 KB
    
    4 KB
    
    
    Top Processes by Energy Use:
    
    
    
    Process (count)
    
    Source
    
    Energy usage (0-100)
    
    WindowServer
    
    Apple
    
    4
    
    ocspd
    
    Apple
    
    3
    
    coreaudiod
    
    Apple
    
    2
    
    launchd
    
    Apple
    
    1
    
    Boom 2
    
    Global Delight Technologies Pvt. Ltd
    
    0
    
    
    Virtual Memory Information:
    
    
    
    Available RAM
    
    2.94 GB
    
    Free RAM
    
    19 MB
    
    Used RAM
    
    5.06 GB
    
    Cached files
    
    2.92 GB
    
    Swap Used
    
    0 B
    
    
    Software Installs (past 30 days):
    
    
    
    Name
    
    Version
    
    Install Date
    
    Bible Study
    
    6.0.15
    
    2018-04-29
    
    Duplicate File Finder
    
    5.3
    
    2018-05-11
    
    
    Diagnostics Information (past 7 days):
    
    2018-05-19 19:12:30 Kindle.app Crash (once)
    
    2018-05-19 12:33:17 coreaudiod Crash (3 times)
    
    
    
    abort() called
    
    *** error for object 0x7f95ed73a7f8: pointer being freed was not allocated
    
    2018-05-19 09:59:24 cloudd Crash (2 times)
    
    
    
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Caches/*/MMCS deleted/renamed, crashing.'
    
    terminating with uncaught exception of type NSException
    
    abort() called
    
    2018-05-18 14:42:22 Kernel Kernel Panic (18 times)
    
    
    
    3rd Party Kernel Extensions:
    
    com.globaldelight.driver.Boom2Device 1.1
    
    2018-05-16 18:43:17 coreservicesd CPU (once)
    
    2018-05-15 19:42:38 com.apple.WebKit.WebContent CPU (4 times)
    
    2018-05-14 22:09:29 Firefox.app Crash (20 times)
    
    
    End of report
     
  2. lclev macrumors regular

    lclev

    Joined:
    Jul 29, 2013
    Location:
    Ohio
    #2
    I don't know what you have tried but if this were my computer before I went looking for a newer model I would try the following:

    1. Reset SMC and NVRAM
    2 Download and run Onyx - be sure and get the version that matches your version of OS X. It is free. Run the automation (maintenance) selection. It fix a lot of issues.
    3. If all that fails - reinstall OS X fresh. Be sure to backup everything first.

    You may have an app acting up. This also could be an overheating issue. I have had to re-apply thermal paste to heat sinks before. The thermal paste will dry out over the years. It is not an easy repair.

    If #1-3 does not fix your issues then you might be ready to go shopping!

    Lisa
     
  3. AnnaCody thread starter macrumors regular

    AnnaCody

    Joined:
    Aug 21, 2010
    Location:
    CAPE COD
    #3
    Thanks so much for this info. RE: the SMC: My MBP has a removable battery but I have to open it up, take out some screws (IIRC), then close it up. Is that necessary or can I use the other method? Thanks again!
     
  4. lclev macrumors regular

    lclev

    Joined:
    Jul 29, 2013
    Location:
    Ohio
    #4
    Nope - must remove the screws! Check out the ifixit guide: https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Mid+2010+Battery+Replacement/4300

    I have put new batteries in a 2009 Macbook and a 2011 Macbook Pro. It is not that bad. I picked up a cheap kit at Fry's Electronics with all the little screw heads and a changeable handle - I think I paid less than $20 for it.

    If you do chose to replace it make sure you do not get a cheap one. I have found they can be a problem. Expect to pay $90-$100 for a good one.

    https://eshop.macsales.com/item/NewerTech/BAP15MBU78N/Reviews

    Lisa
     
  5. AnnaCody thread starter macrumors regular

    AnnaCody

    Joined:
    Aug 21, 2010
    Location:
    CAPE COD
    #5
    I was asking if I needed to remove the battery in order to do the SMC procedure. I put a new one in 3 years ago and as you say it was easy. Just don't want to remove it to do the SMC if it's not necessary. So sorry for the confusion.
     
  6. MSastre macrumors 6502

    MSastre

    Joined:
    Aug 18, 2014
    #6
    Your main drive is too full. Best practice is to keep around 20% free space. That and your TM drive being too small will give problems. Also you should have Trim enabled.

    HD space.png
     
  7. AnnaCody thread starter macrumors regular

    AnnaCody

    Joined:
    Aug 21, 2010
    Location:
    CAPE COD
    #7
    Thank you. I've cleaned as much as I can except for Photos. And I hate to put that on an external drive because I refer to it a lot. Things did get better when I put in the SSD. But now....it's full too My gut tells me to say good-bye to this one since it won't take a bigger SSD.
     
  8. MSastre macrumors 6502

    MSastre

    Joined:
    Aug 18, 2014
    #8
    No need to take the cover off to rest the SMC. Intructions here.
     
  9. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #9
    You have a LOT of third party launch items running there, and any of those may be causing the problem. Try rebooting while holding the shift key to boot into safe mode. That stops all launch and startup items from running. Then test for a bit and see if that fixes things. If it does, then you can start removing those items to find the culprit.
     
  10. AnnaCody thread starter macrumors regular

    AnnaCody

    Joined:
    Aug 21, 2010
    Location:
    CAPE COD
    #10
    That's good news. I'll get that done ASAP! Thanks!
    --- Post Merged, May 26, 2018 ---
    I do know I have only 2 start ups....last time I checked. Is there a way to see a list of the 'launch' items without working in safe mode? Thanks!
     
  11. MSastre macrumors 6502

    MSastre

    Joined:
    Aug 18, 2014
    #11
    I use external drives all the time, both for system back up and storage of photos and video. This is a handy no clutter way of using a bare drive or you could get a drive dock from B&H as well
     
  12. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #12
    You have way more than two. There is far more to startup items than the ones listed in that login window.

    You have a lot of launch items in these folders. You can see them all in the Etrecheck report.

    Try the safe mode boot just to test to see if that fixes it, then you know if that is the problem.

    ~/Library/LaunchAgents (~ is your users folder)
    /Library/LaunchAgents
    /Library/LaunchDaemons
    /Library/StartupItems
    /System/Library/Extensions/
     
  13. AnnaCody thread starter macrumors regular

    AnnaCody

    Joined:
    Aug 21, 2010
    Location:
    CAPE COD
    #13
    I would do that for sure. However, I use my MBP on my lap so all those external cables would get in the way. I hate that the new MBP's no longer have a DVD drive. I'll really miss that as I watch a lot of movies on borrowed DVD's from the library. Having to use an external drive for that will be enough.
    --- Post Merged, May 26, 2018 ---
    Sheesh, when will I learn that what is reported on these systems isn't always the whole story. Thanks, I guess I'll have to do that.
     

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