Time for a new MBP

AnnaCody

macrumors regular
Original poster
Aug 21, 2010
116
2
CAPE COD
I'm wondering if someone could take a look at this Etrecheck. And tell me if it's time to replace this before it crashes for the last time. I don't know if this is in the report but Photos crashes within minutes. Tried most fixes posted online, none worked for long. Complete crashes occur a lot when there is flashing videos on FF or Safara and AMZN movies crash it. Uninstalled Boom, made no difference. Thanks so much.

Code:
EtreCheck version: 4.1.4 (4A203)

Report generated: 2018-05-19 20:13:05

Download EtreCheck from https://etrecheck.com

Runtime: 4:23

Performance: Good


Problem: Computer is restarting

Description:

Numerous crashes daily. Battery runs over 100˚.


Major Issues:

Anything that appears on this list needs immediate attention.


System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Apps crashing - There have been numerous app crashes.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

Vintage hardware - This machine may be considered vintage.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (15-inch, Mid 2010) - Vintage!

MacBook Pro Model: MacBookPro6,2

1 2.4 GHz Intel Core i5 (i5) CPU: 2-core

8 GB RAM At maximum

BANK 0/DIMM0

4 GB DDR3 1067 ok

BANK 1/DIMM0

4 GB DDR3 1067 ok

Battery: Health = Normal - Cycle count = 86


Video Information:

Intel HD Graphics - VRAM: 288 MB

NVIDIA GeForce GT 330M - VRAM: 256 MB

Color LCD 1440 x 900


Drives:

disk0 - Samsung SSD 850 EVO 250GB 250.06 GB (Solid State - TRIM: No)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 249.85 GB

disk1s1 - SSD (APFS) 249.85 GB 220.88 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 249.85 GB 19 MB

disk1s3 - Recovery (APFS) [Recovery] 249.85 GB 504 MB

disk1s4 - VM (APFS) [APFS VM] 249.85 GB 4.29 GB


disk2 - MATSHITADVD-R UJ-898 7.65 GB

Internal SATA 1.5 Gigabit Serial ATA


Mounted Volumes:

disk1s1 - SSD 249.85 GB (24.02 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 249.85 GB (24.02 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en2: Bluetooth PAN

iCloud Quota: 198.76 GB available


System Software:

macOS High Sierra 10.13.2 (17C88)

Time since boot: About an hour

System Load: 1.55 (1 min ago) 1.43 (5 min ago) 1.37 (15 min ago)


Security:



System

Status

Gatekeeper

Mac App Store and identified developers

System Integrity Protection

disabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist

Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.amazon.music.plist

Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

57 32-bit apps


Kernel Extensions:

/Applications/Boom 2.app

[Loaded] Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10)


System Launch Agents:



[Not Loaded]

10 Apple tasks

[Loaded]

162 Apple tasks

[Running]

118 Apple tasks


System Launch Daemons:



[Not Loaded]

35 Apple tasks

[Loaded]

180 Apple tasks

[Running]

117 Apple tasks


Launch Agents:



[Loaded]

com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)

[Loaded]

com.oracle.java.Java-Updater.plist (? 2565e17f - installed 2018-03-28)

[Running]

com.brother.LOGINserver.plist (? a1772de2 - installed 2014-10-09)


Launch Daemons:



[Running]

com.easeus.dataprotectbackup.plist (? 12fff45e - installed 2018-05-19)

[Loaded]

com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-14)

[Loaded]

com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)

[Loaded]

com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-03-28)

[Loaded]

com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05)


User Launch Agents:



[Loaded]

com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2015-05-27)

[Running]

com.amazon.music.plist (? 0 - installed 2014-09-05)

[Loaded]

com.google.Chrome.framework.plist (Google, Inc. - installed 2017-06-19)


User Login Items:

EaseUS Data Recovery Wizard Tray Application (installed 2018-05-19)

(/Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard Tray.app)

Meteorologist 2 Application

(/Applications/Meteorologist 2.app)

Calculator on Menu Application (Mac App Store

(/Applications/Calculator on Menu.app)

TextExpander 4.3.6 Application

(/Applications/TextExpander 4.3.6.app)

N4RA379GBW.com.busymac.busycal3.alarm SMLoginItem (BusyCal, LLC - installed 2018-05-16)

(/Applications/BusyCal.app/Contents/Library/LoginItems/N4RA379GBW.com.busymac.busycal3.alarm.app)

Boom2Daemon SMLoginItem (Global Delight Technologies Pvt. Ltd - installed 2016-02-12)

(/Applications/Boom 2.app/Contents/Library/LoginItems/Boom2Daemon.app)


Internet Plug-ins:

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-08-16)

FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-08)

QuickTime Plugin: 7.7.3 (installed 2017-12-01)

Flash Player: 29.0.0.171 (installed 2018-05-08)

iPhotoPhotocast: 7.0 (installed 2010-07-22)

WidevineMediaTransformer: Unknown (installed 2011-09-21)

Google Earth Web Plug-in: 7.1 (installed 2016-08-19)

Silverlight: 5.1.50901.0 (installed 2016-11-06)

JavaAppletPlugin: Java 8 Update 171 build 11 (installed 2018-04-25)


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-12-10)

Unity Web Player: UnityPlayer version 2.6.1f3 (installed 2010-10-31)


Safari Extensions:



AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-15)

Make It Short.safariextz - Junecloud LLC - http://juncld.com/e3xR (installed 2014-08-21)

eWallet AutoPass.safariextz - Ilium Software - http://www.iliumsoft.com/ (installed 2018-02-07)

Honey.safariextz - Honey Science Corporation - https://www.joinhoney.com (installed 2018-05-16)

FastestTube.safariextz - Kwizzu - http://fastesttube.kwizzu.com/ (installed 2016-03-03)


3rd Party Preference Panes:

Flash Player (installed 2018-04-29)

Flip4Mac WMV (installed 2013-03-29)

Java (installed 2018-04-25)


Time Machine:

Skip System Files: No

Mobile backups: Yes

Auto backup: Yes

Volumes being backed up:

SSD: Disk size: 249.85 GB - Disk used: 225.83 GB

Destinations:

J*******7 [Local]

Total size: 249.75 GB

Total number of backups: 5

Oldest backup: 2017-07-02 23:28:12

Last backup: 2017-12-10 09:47:45

B*****************D [Local] (Last used)

Total size: 249.88 GB

Total number of backups: 2

Oldest backup: 2018-03-04 18:15:57

Last backup: 2018-04-01 19:51:51

M********8 [Local]

Total size: 124.81 GB

Total number of backups: 0

Oldest backup:

Last backup:


Top Processes by CPU:



Process (count)

Source

% of CPU

WindowServer

Apple

7

kernel_task

Apple

3

coreaudiod

Apple

1

hidd

Apple

0

Meteorologist



0


Top Processes by Memory:



Process (count)

Source

RAM usage

kernel_task

Apple

747 MB

Safari

Apple

696 MB

mdworker (7)

Apple

428 MB

mds_stores

Apple

180 MB

com.apple.WebKit.WebContent (2)

Apple

144 MB


Top Processes by Network Use:



Process

Source

Input

Output

ocspd

Apple

2 MB

396 B

mDNSResponder

Apple

85 KB

73 KB

Mail

Apple

50 KB

22 KB

apsd

Apple

12 KB

11 KB

netbiosd

Apple

6 KB

4 KB


Top Processes by Energy Use:



Process (count)

Source

Energy usage (0-100)

WindowServer

Apple

4

ocspd

Apple

3

coreaudiod

Apple

2

launchd

Apple

1

Boom 2

Global Delight Technologies Pvt. Ltd

0


Virtual Memory Information:



Available RAM

2.94 GB

Free RAM

19 MB

Used RAM

5.06 GB

Cached files

2.92 GB

Swap Used

0 B


Software Installs (past 30 days):



Name

Version

Install Date

Bible Study

6.0.15

2018-04-29

Duplicate File Finder

5.3

2018-05-11


Diagnostics Information (past 7 days):

2018-05-19 19:12:30 Kindle.app Crash (once)

2018-05-19 12:33:17 coreaudiod Crash (3 times)



abort() called

*** error for object 0x7f95ed73a7f8: pointer being freed was not allocated

2018-05-19 09:59:24 cloudd Crash (2 times)



*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Caches/*/MMCS deleted/renamed, crashing.'

terminating with uncaught exception of type NSException

abort() called

2018-05-18 14:42:22 Kernel Kernel Panic (18 times)



3rd Party Kernel Extensions:

com.globaldelight.driver.Boom2Device 1.1

2018-05-16 18:43:17 coreservicesd CPU (once)

2018-05-15 19:42:38 com.apple.WebKit.WebContent CPU (4 times)

2018-05-14 22:09:29 Firefox.app Crash (20 times)


End of report
 
Last edited by a moderator:

lclev

macrumors 6502
Jul 29, 2013
291
98
Ohio
I don't know what you have tried but if this were my computer before I went looking for a newer model I would try the following:

1. Reset SMC and NVRAM
2 Download and run Onyx - be sure and get the version that matches your version of OS X. It is free. Run the automation (maintenance) selection. It fix a lot of issues.
3. If all that fails - reinstall OS X fresh. Be sure to backup everything first.

You may have an app acting up. This also could be an overheating issue. I have had to re-apply thermal paste to heat sinks before. The thermal paste will dry out over the years. It is not an easy repair.

If #1-3 does not fix your issues then you might be ready to go shopping!

Lisa
 

AnnaCody

macrumors regular
Original poster
Aug 21, 2010
116
2
CAPE COD
Thanks so much for this info. RE: the SMC: My MBP has a removable battery but I have to open it up, take out some screws (IIRC), then close it up. Is that necessary or can I use the other method? Thanks again!
 

lclev

macrumors 6502
Jul 29, 2013
291
98
Ohio
Nope - must remove the screws! Check out the ifixit guide: https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Mid+2010+Battery+Replacement/4300

I have put new batteries in a 2009 Macbook and a 2011 Macbook Pro. It is not that bad. I picked up a cheap kit at Fry's Electronics with all the little screw heads and a changeable handle - I think I paid less than $20 for it.

If you do chose to replace it make sure you do not get a cheap one. I have found they can be a problem. Expect to pay $90-$100 for a good one.

https://eshop.macsales.com/item/NewerTech/BAP15MBU78N/Reviews

Lisa
 

AnnaCody

macrumors regular
Original poster
Aug 21, 2010
116
2
CAPE COD
I was asking if I needed to remove the battery in order to do the SMC procedure. I put a new one in 3 years ago and as you say it was easy. Just don't want to remove it to do the SMC if it's not necessary. So sorry for the confusion.
 

MSastre

macrumors 6502a
Aug 18, 2014
598
265
Your main drive is too full. Best practice is to keep around 20% free space. That and your TM drive being too small will give problems. Also you should have Trim enabled.

HD space.png
 

AnnaCody

macrumors regular
Original poster
Aug 21, 2010
116
2
CAPE COD
Your main drive is too full. Best practice is to keep around 20% free space. That and your TM drive being too small will give problems. Also you should have Trim enabled.

View attachment 763130
Thank you. I've cleaned as much as I can except for Photos. And I hate to put that on an external drive because I refer to it a lot. Things did get better when I put in the SSD. But now....it's full too My gut tells me to say good-bye to this one since it won't take a bigger SSD.
 

MSastre

macrumors 6502a
Aug 18, 2014
598
265
I was asking if I needed to remove the battery in order to do the SMC procedure. I put a new one in 3 years ago and as you say it was easy. Just don't want to remove it to do the SMC if it's not necessary. So sorry for the confusion.
No need to take the cover off to rest the SMC. Intructions here.
 

Weaselboy

Moderator
Staff member
Jan 23, 2005
30,441
10,247
California
I'm wondering if someone could take a look at this Etrecheck.
You have a LOT of third party launch items running there, and any of those may be causing the problem. Try rebooting while holding the shift key to boot into safe mode. That stops all launch and startup items from running. Then test for a bit and see if that fixes things. If it does, then you can start removing those items to find the culprit.
 

AnnaCody

macrumors regular
Original poster
Aug 21, 2010
116
2
CAPE COD
No need to take the cover off to rest the SMC. Intructions here.
That's good news. I'll get that done ASAP! Thanks!
[doublepost=1527346960][/doublepost]
You have a LOT of third party launch items running there, and any of those may be causing the problem. Try rebooting while holding the shift key to boot into safe mode. That stops all launch and startup items from running. Then test for a bit and see if that fixes things. If it does, then you can start removing those items to find the culprit.
I do know I have only 2 start ups....last time I checked. Is there a way to see a list of the 'launch' items without working in safe mode? Thanks!
 

MSastre

macrumors 6502a
Aug 18, 2014
598
265
Thank you. I've cleaned as much as I can except for Photos. And I hate to put that on an external drive because I refer to it a lot. Things did get better when I put in the SSD. But now....it's full too My gut tells me to say good-bye to this one since it won't take a bigger SSD.
I use external drives all the time, both for system back up and storage of photos and video. This is a handy no clutter way of using a bare drive or you could get a drive dock from B&H as well
 

Weaselboy

Moderator
Staff member
Jan 23, 2005
30,441
10,247
California
I do know I have only 2 start ups....last time I checked. Is there a way to see a list of the 'launch' items without working in safe mode? Thanks!
You have way more than two. There is far more to startup items than the ones listed in that login window.

You have a lot of launch items in these folders. You can see them all in the Etrecheck report.

Try the safe mode boot just to test to see if that fixes it, then you know if that is the problem.

~/Library/LaunchAgents (~ is your users folder)
/Library/LaunchAgents
/Library/LaunchDaemons
/Library/StartupItems
/System/Library/Extensions/
 

AnnaCody

macrumors regular
Original poster
Aug 21, 2010
116
2
CAPE COD
I use external drives all the time, both for system back up and storage of photos and video. This is a handy no clutter way of using a bare drive or you could get a drive dock from B&H as well
I would do that for sure. However, I use my MBP on my lap so all those external cables would get in the way. I hate that the new MBP's no longer have a DVD drive. I'll really miss that as I watch a lot of movies on borrowed DVD's from the library. Having to use an external drive for that will be enough.
[doublepost=1527350264][/doublepost]
You have way more than two. There is far more to startup items than the ones listed in that login window.

You have a lot of launch items in these folders. You can see them all in the Etrecheck report.

Try the safe mode boot just to test to see if that fixes it, then you know if that is the problem.

~/Library/LaunchAgents (~ is your users folder)
/Library/LaunchAgents
/Library/LaunchDaemons
/Library/StartupItems
/System/Library/Extensions/
Sheesh, when will I learn that what is reported on these systems isn't always the whole story. Thanks, I guess I'll have to do that.
 
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