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nightlong

macrumors 6502a
Original poster
Jun 16, 2012
864
168
Australia
Anyone else having this problem?

I have 2 usb3 external drives, both just over a year old, both not working after the latest Mavericks update. One drive is just Time Machine, the other bigger drive is partitioned with TM and Cabon Copy Cloner. When the latter refused to backup, thought the disk was faulty, erased, partitioned again, still wouldn't work. Tried the TM-only disk, it starts but then gets stuck.

Both worked perfectly when I backed up before the update.

Called Apple. I'm reluctant to do a clean install when I can't first do TM backup. So Apple Support suggested a fresh OS install via recovery partition. Did that, then repaired permissions. Made no difference.

Would be helpful to know if this is happening to anyone else before I take the next step. Thanks.
 
Are you getting an error when trying to use TM? Did you look at the console logs to see any messages?

I'm on the latest version and I've not run into any issues with TM.
 
Not sure how to do console logs. Is that in terminal? The partitioned disk said can't back up, needs to be formatted, or something like that. The TM only disk, gave no error message, but took nearly half an hour to get beyond 'preparing to back up' then just stopped after about 1 GB, no message.

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You can check the Time Machine logs on the console. There's a very handy widget that can filter out the Time Machine logs from the console and can be downloaded from here: http://www.bluedog.com.au/default/Time_Machine_Buddy.html

Post here a copy of your logs and someone may be able to help or maybe you'll be able to identify what's going on. ;)

Okay, thank you.
 
Not sure how to do console logs. Is that in terminal? The partitioned disk said can't back up, needs to be formatted, or something like that. The TM only disk, gave no error message, but took nearly half an hour to get beyond 'preparing to back up' then just stopped after about 1 GB, no message.

Like I said, download and install Time Machine Buddy and copy/paste the logs it shows up. Then you'll be a step closer to finding out what's happening behind the scenes. ;)
 
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