Time Machine: Error 19 backup disk could not be resolved

Discussion in 'Mac Accessories' started by DeputyDawg, Feb 28, 2015.

  1. DeputyDawg macrumors member

    Nov 29, 2009
    Hello all,

    Doubt this issue relates to a recent and ugly issue but sharing anyways (resolved thanks to a user here: LaPastenague)

    Time Capsule won't backup if Modem (Motorola SB6121) attached

    This was on Feb 10th resolved. Few days later I upgraded to Yosemite. Backups were working fine since.

    Yesterday I happen to notice my last backup was 5 days ago. I looked in the console logs and saw:

    2/25/15 3:55:06.127 PM com.apple.backupd[2777]: Attempting to mount network destination URL: afp://Paul;AUTH=SRP@Time%20Capsule._afpovertcp._tcp.local./Data

    2/25/15 3:55:17.778 PM com.apple.backupd[2777]: NAConnectToServerSync failed with error: 2 (No such file or directory) for url: afp://Paul;AUTH=SRP@Time%20Capsule._afpovertcp._tcp.local./Data

    2/25/15 3:55:17.792 PM com.apple.backupd[2777]: Backup failed with error 19: The backup disk could not be resolved, or there was a problem mounting it.

    2/25/15 3:57:18.808 PM com.apple.prefs.backup.remoteservice[2021]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc

    I called Apple. Their front line was clueless. He suggested resetting the TC (latest "tower" model btw") which then a backup kicked off YEAH

    But the next hour it failed

    Called Apple again, this time to Sr Advisor. He suggested factory reset of the TC and set up again. Also first backup worked then rest failed

    Third call to Apple useless also. He was asking questions I didn't feel relevant. He also was asking me to reset the TC which I told him was done 2 hours prior. He asked me to reboot which I could NOT at that time.

    I begged him to collect data to submit to engineering, which will take days to get a reply.

    They suspected my NAS so I completely shut it down, same thing.

    When I launch Finder I can see Time Capsule on the side. When I click I see "data" But when I double click on data to mount it I get "the operation can't be completed because the original item for "data" can't be found"

    So I thought I would throw this out to the community....

    TC Is NEW (replaced from last issue). Mac is 8 months old (iMac 27"), Os is Yosemite, TC also new (latest model)
  2. DeputyDawg thread starter macrumors member

    Nov 29, 2009
    Anyone got any thoughts ideas or suggestions....

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