Time machine not working help please

Discussion in 'Mac Basics and Help' started by judderman62, Oct 29, 2011.

  1. judderman62 macrumors newbie

    Joined:
    Jul 27, 2009
    #1
    Hi all

    sometime back my backups stopped working. The drive I am using is a western digital. The drive appears to be fine as I can hear it spinning but t seems like the mac isn't recognizing that it is there.

    I tried unplugging it for some time, IRC I think I did overnight, but that has not helped.

    Any ideas anyone please ?

    many thanks in advance.

    Mike
     
  2. montycat macrumors 6502

    montycat

    Joined:
    Mar 19, 2007
    Location:
    Florida
  3. judderman62 thread starter macrumors newbie

    Joined:
    Jul 27, 2009
  4. garycurtis macrumors 6502

    Joined:
    Sep 15, 2010
    Location:
    Los Angeles & Northern California
    #4
    Did you perhaps turn off the ext drive or disconnect the cable without first ejecting the Icon on the screen? Look under the apple menu>about this mac> more info and see if the Time Machine appears. They are categorized according to the type of cable: such as USB, Firewire, etc.
     
  5. judderman62 thread starter macrumors newbie

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    Jul 27, 2009
  6. mox358 macrumors 6502

    mox358

    Joined:
    May 22, 2002
    Location:
    Indiana
    #6
    If you open disk utility does it see the external drive?
     
  7. judderman62 thread starter macrumors newbie

    Joined:
    Jul 27, 2009
    #7
    no it does not :-(

    Off to bed now will pick up further replies in the morning.

    thanks to all thus far :)
     
  8. garycurtis macrumors 6502

    Joined:
    Sep 15, 2010
    Location:
    Los Angeles & Northern California
    #8
    Try using a different cable. And check to see that the USB port or Firewire port are clean. Blow them out with an air can or use a vacuum. Sometimes just plugging and unplugging a few will restore electrical contact.
     
  9. judderman62 thread starter macrumors newbie

    Joined:
    Jul 27, 2009
    #9
    I dont have a spare and I tried swapping a couple over - card reader where drive was and vice versa with no luck :-(

    Any other ideas anyone ?

    Thanks

    Mike
     
  10. garycurtis macrumors 6502

    Joined:
    Sep 15, 2010
    Location:
    Los Angeles & Northern California
    #10
    Go to the Apple Menu>about this mac>more info and look on the left side of the window under the cable type: USB, Firewire,SATA etc. Click on the appropriate cable type and it will show what (if any) devices are connected.

    If nothing shows, you need to suspect either the cable or the power in the Time Machine device. Or, the port itself could be dirty. Cleaning with Q-Tips and blasting with air can help.
     
  11. judderman62 thread starter macrumors newbie

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    Jul 27, 2009

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