Time to hit the Genius bar?

Discussion in 'iMac' started by petercl, Jan 8, 2014.

  1. petercl macrumors newbie

    petercl

    Joined:
    Aug 22, 2010
    Location:
    USA
    #1
    My iMac (5 yrs old) is stuck at the apple logo and the spinner stops. I tried resetting the PRAM, starting from a CC Clone, recovery disc and safe mode. They all result in the stalled spinner.

    All software is totally up to date (Mavericks, etc...) and all periferals were unplugged.

    Is there anything else I should do before I lug it to the store?

    Thanks!
     
  2. GimmeSlack12 macrumors 603

    GimmeSlack12

    Joined:
    Apr 29, 2005
    Location:
    San Francisco
    #2
    Try cloning your drive to an external and booting from there? Sounds like your internal HDD might be dead.
     
  3. Bear macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #3
    Yes, think about how much you're willing to spend on a repair before buying a new Mac.

    If the HD is dead, how can they clone it? As it is they said they already tried booting from a clone and that didn't work either.
     
  4. petercl thread starter macrumors newbie

    petercl

    Joined:
    Aug 22, 2010
    Location:
    USA
    #4
    Thanks Bear- The HD is cloned and it did not start from that either (as you mentioned.) I also have an active Time Machine that I cannot access.

    Thanks for your help!!
     
  5. GimmeSlack12 macrumors 603

    GimmeSlack12

    Joined:
    Apr 29, 2005
    Location:
    San Francisco
    #5
    You can't access your Time Machine backup if you boot from a CD/DVD and try to do a restore from there?
     
  6. petercl thread starter macrumors newbie

    petercl

    Joined:
    Aug 22, 2010
    Location:
    USA
    #6
    I'll give that a shot. The only OSX I have is Snow Leopard, can I use that? Or burn Mavericks from my MBP?
     
  7. Bear macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #7
    You could try booting from the optical disc to see if that works. Or as stated below, try and boot from your Time Machine disk.

    Actually since 10.7.2, Time Machine drives that are connected via firewire/usb/thunderbolt have a recovery partition on them. If you hold Option key while booting it will bring you to a boot disk selector screen.
     
  8. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #8
    Recovery HD>repair disk through Disk Utility (not sure if you've already tried this?)
     
  9. GimmeSlack12 macrumors 603

    GimmeSlack12

    Joined:
    Apr 29, 2005
    Location:
    San Francisco
    #9
    That is sweet!

    I admit I wasn't much of a TM fan initially, just took too long and made everything hang. But decided to give it another shot the other day with my NAS as my TM backup and I have to say I'm pleasantly surprised with how much smoother everything runs these days.
     
  10. petercl thread starter macrumors newbie

    petercl

    Joined:
    Aug 22, 2010
    Location:
    USA
    #10
    I'll try from a disc. The recovery disk doesn't boot...I just hang like everything else. It's probably a failing hard drive, when it start it, it makes noise for a good minute or two.
     
  11. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
  12. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #12
    What about through running fsck check through Single User Mode? Does it say the file system's been modified?
     
  13. petercl thread starter macrumors newbie

    petercl

    Joined:
    Aug 22, 2010
    Location:
    USA
    #13
    I haven't done that yet, I'll give it a try.

    Thank you :)
     

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