Tiny coloured dots on my brand new 15" MBP screen

Discussion in 'MacBook Pro' started by jObooW, Nov 28, 2016.

  1. jObooW, Nov 28, 2016
    Last edited: Nov 28, 2016

    jObooW macrumors member

    Joined:
    Sep 11, 2008
    #1
    Received my 15" 2016 MBP today and I'm loving it coming from a mid 2010!

    Seems like I'll have to return it though: there's a small spot near the top of the screen where some tiny red and blue pixels show up when the screen is all black.

    Anyone else seeing/seen this?

    [​IMG]
     
  2. ardchoille50 macrumors 68020

    Joined:
    Feb 6, 2014
    #2
    Before you return it, I would recommend that you gently clean the screen. I see that type of thing on my LED television now and then and it always disappears after I clean the screen. I'm no pixel expert, but I would think that a problem with the pixels themselves would be evident all the time, not just when the screen is black.
     
  3. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #3
    Sounds like you are describing light bleeding. That is what it looks like to me. It is being discussed by a few others in two other threads on the first page of the forum.
     
  4. jObooW thread starter macrumors member

    Joined:
    Sep 11, 2008
    #4
    I tried cleaning it gently, but it's not changing at all. It really seems to be below the glass. I do think they're failing all the time, but are so tiny it is only visible on black.

    I'm not describing light bleeding. If you take a look at the photo I included you can clearly see some red and blue dots on a screen that should be fully black.
     
  5. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #5
    Possibly stuck pixels? Two things you can do: 1) Gently massage the screen over the pixels to or 2) Return it. I would personally go with the latter and get a new one. Even if you were able to unstick the pixels, its a little disconcerting from a brand new computer.
     
  6. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #6
    I agree with taking it back to Apple. They will probably replace it for you, OP.
     
  7. jObooW thread starter macrumors member

    Joined:
    Sep 11, 2008
    #7
    I will. A gentle massage doesn't change a thing. I hope I can keep it until they have a replacement!
     
  8. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #8
    You should move to the front of the order line with a replacement. I am not positive but, I think that when you do a return for defective reasons, they will want the Mac.
     
  9. xsdeus macrumors regular

    Joined:
    May 24, 2012
    Location:
    San Diego, CA
    #9
    It's bruising of the panel. Return it immediately if you're still within the return window. It's physical damage-induced.
     
  10. jObooW thread starter macrumors member

    Joined:
    Sep 11, 2008
    #10
    Thanks for confirming, all of you!

    I called Apple Support. They are sending me a new one and I get to keep this one until after it arrives :).
     

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