Tired of replacing displays - what I'm doing wrong?

4 times same issue

Well go and ask for a replacement if you have had an issue with the screen 4 times that should give you some leverage but if I rember the correctly then they can insist on fixing it as the issue was different each time. Have you checked to make sure your trackpad is not skicking up slightly it does happen...

 

Wow, you have been unlucky. I've owned Mac laptops for about 10 years now and I've never had a problem with a screen until this year. I have a 2012 15" rMBP and it had image retention issues. It was LG and got replaced with LG. I've not had problems since.

I usually only buy from Apple unless I find a fantastic deal on eBay or Craigslist. Which I did for my current machine. It had Applecare and ghosting, but after I bought it, I took it in to get fixed and it's all good now!

Applecare is almost a necessity on these machines now because they are so unfixable if they malfunction.

Purchasing new from Apple is expensive. I find the refurbished store is more reasonably priced. It still has the 14 day return policy, one year warranty and are able to purchase applecare.

ps. If it happens again, you can always ask to speak to the manager as you've spent a lot of time returning the machine and have lost use of it each time you've needed to leave it. You could also possibly ask for an extension on your applecare.

 

Hmm, I see both reasons of both sides and they both make sense.

I'd be willing to bet the store manager has the authority to do it. You should keep talking to the manager and ask him/her to escalate the situation. They have the power. If they don't escalate it and you do, then they will look bad.

It shouldn't have to go past one discussion. If they say no, call or write a letter to Apple corporate with an explain your situation, include documentation of all the incidents and the time without your computer. Also let them know how much time you've spent doing this and wasted time of Apple employees. Let them know about your poor experience with this product and the overall image of their brand in your experience.

There's nothing worse than when you have a defective product. If they don't make it right, you might stop using Apple products altogether.

 

Apple being high quality is a total myth. They use the same parts.

My Macbook has had a ton of problems, just as many as my Windows laptops.

The only difference is how quickly and easily you can get them fixed, but there's a difference between that and high quality.

 

Before the last few year, an apple computer could easily last more than five years without malfunctioning - maybe a hard drive replacement - but that's normal.

I've been using Mac(intosh) for over 25 years now and before last year, I considered Applecare a waste of money. With the 2011 model, I got hit with Radeongate and now I had a 2012 rMBP and it had image retention issues. I learned my lesson and got Applecare. The new machines are not as reliable and if something goes, it's going to cost a lot because of how it's constructed.

Because of the quantity that are manufactured now compared with when they weren't as popular, the incidents of failure are increasing. Macs are just regular quality consumer devices now.

 

That's not true though.

Macs have had problems going years back.

The iBook G3 and G4 had GPU issues, The iMac G5 had issues. The '06/'07/'08 MBPs had GPU issues, as did iMacs. Then we move onto Radeongate.

 

Wow. I don't even know what a pressure mark is.

 

Wow, I must have gotten lucky. Me nor none of anyone I knew had any problems with Apple products. Before the 2011 MBP (Radeongate), I had a 2008 MBP, two PBs, (12" & 15"), an iMac, several desktops in the 1990s and 1980s. None of them ended badly. I'm so nostalgic about these machines!

My collection of boxes,

 

Yeah there have been lots of problems with Macs going back years.

The TiBooks were notorious for broken hinges. The iBooks had GPU failures. My own iBook G4 needed 3 repairs over its life span and I treated it like a new born baby.

And don't forget the latches on the iBooks and PowerBooks they would eventually weaken and stop holding the laptop closed. Happened to my iBook G4, PowerBook G4 and MacBook Pro 17" (2006 model).

They even did logic board recalls on some of the iBooks in the past. The quality isn't going up or down in my opinion it has always had the same amount of issues.