TMSC vs Samsung chip - phone overheating

[mich070]

Guys... I bought last saturday a new iPhone 6s and it tourned out that it has a Samsung chip. Well I did not really care until the moment I realized that my phone started to get hot, without having a sim card and I was just surfing on safari. Battery Life is crap compared to my 2 year old iPhone 5.
Did any of you exchange your phone against an iPhone with a TMSC chip and if so how did u do it? Furthermore I would like to point out that I bought mine through my operator...

 

[aohus]

Guys... I bought last saturday a new iPhone 6s and it tourned out that it has a Samsung chip. Well I did not really care until the moment I realized that my phone started to get hot, without having a sim card and I was just surfing on safari. Battery Life is crap compared to my 2 year old iPhone 5.
Did any of you exchange your phone against an iPhone with a TMSC chip and if so how did u do it? Furthermore I would like to point out that I bought mine through my operator...

could be something else on your phone that's causing the phone to get hot. format your phone as new (do not restore from backup) and see if the issue persists.

 

[mich070]

could be something else on your phone that's causing the phone to get hot. format your phone as new (do not restore from backup) and see if the issue persists.

Unfortunately I already did this. There is no other app installed. I really did not believe in this chipset, but reading previously through a lot of complaints I don't know ehat to believe, especially because I thought by buying this phone I would have a plus over my older phone

My battery is super hot. If i check the temperatur on an app of my battery it says:34,4 degrees. The whole other side of my phone is cold.
I really hate it when my phone from the beginning has problems.....

 

[aohus]

Unfortunately I already did this. There is no other app installed. I really did not believe in this chipset, but reading previously through a lot of complaints I don't know ehat to believe, especially because I thought by buying this phone I would have a plus over my older phone

My battery is super hot. If i check the temperatur on an app of my battery it says:34,4 degrees. The whole other side of my phone is cold.
I really hate it when my phone from the beginning has problems.....

go to apple store and have them replace it. pretty sure they will do it no questions asked

 

[mich070]

go to apple store and have them replace it. pretty sure they will do it no questions asked

Now comes my problem: i bought it in Luxembourg through my operator. I really don't know what to tell them. I am sure that they are gonna tell me to update to the katest version and do a clean install. But if i argue, they will send it then directly to apple, however if the guys don't notice anything wrong with it, then I will get a fine of 50 euros. Sorry for annoyinh u man with this, but this really sucks.

Just by comparing the temperature on my iPhone 5 is aroube 27 and sth. My iPhone 6s 34. What the hell?

 

[aohus]

Now comes my problem: i bought it in Luxembourg through my operator. I really don't know what to tell them. I am sure that they are gonna tell me to update to the katest version and do a clean install. But if i argue, they will send it then directly to apple, however if the guys don't notice anything wrong with it, then I will get a fine of 50 euros. Sorry for annoyinh u man with this, but this really sucks.

Just by comparing the temperature on my iPhone 5 is aroube 27 and sth. My iPhone 6s 34. What the hell?

since you just purchased it you're still under Apple's warranty no? I would still stop by the Apple Store and see what they have to say. Your phone seemingly running warm all the time is definitely not normal.

 

[mich070]

since you just purchased it you're still under Apple's warranty no? I would still stop by the Apple Store and see what they have to say. Your phone seemingly running warm all the time is definitely not normal.

Unfortunately no app store here... Just premium resellers, and they don't do anything about it. (Currently I am in Hungary, so not at home, but anyway neither here they have an appstore only premium resellers) Do you think calling apple and talk to them and maybe askinh them for a replacement would be possible? That's the only option I could think of

 

[aohus]

Unfortunately no app store here... Just premium resellers, and they don't do anything about it. (Currently I am in Hungary, so not at home, but anyway neither here they have an appstore only premium resellers) Do you think calling apple and talk to them and maybe askinh them for a replacement would be possible? That's the only option I could think off

It's worth a try. I don't know the rules if you buy through a premium reseller. You may be right that you will have to deal with the reseller only and not the manufacturer directly, in this case Apple.

For now, I would maybe try to start the phone as new again, and do not install any apps, nor have iCloud enabled. Stay logged out of iCloud for now.

 

[Prof Farnsworth]

If i check the temperatur on an app of my battery it says:34,4 degrees. The whole other side of my phone is cold..

Take a bunch of screen shots (showing the battery temperature) over the course of the day so you can back up the claim.

 

[mich070]

Thanks guys.. I will try my best and let you know. Of course if there is anything you know more, I am more than glad to hear about it

 

[se1000]

If you didn't know it was a samsung processor would you feel differently? I just find the thread a bit odd. 34.4C = 94F, you can basically get close to that from the heat from your hands.

 

[mateo124]

Hmm just checked my 6s Plus TMSC out of curiosity and it shows 90 deg F ~33 C. Is this not normal? I use a case but my phone doesn't feel unusually warm, battery life is pretty good as always. I kind of think it's just the nature of the phone.

 

[mich070]

If you didn't know it was a samsung processor would you feel differently? I just find the thread a bit odd. 34.4C = 94F, you can basically get close to that from the heat from your hands.

Actually i just checked it after realizing that my phone was running too hot in my opinion and because of the battery life. My iPhone 5 doesn't grt that hot, not matter if I am surfing super long on it. And even with the battety life it lasts me longer after 2 years.

 

[mattireye]

The whole other side of my phone is cold.

 

[mich070]

The whole other side of my phone is cold.

Haha same here, but then on the side of the battery it's super hot
[doublepost=1460102776][/doublepost]

If you didn't know it was a samsung processor would you feel differently? I just find the thread a bit odd. 34.4C = 94F, you can basically get close to that from the heat from your hands.

But do u know if it is normal that the phone gets over 35 degrees? I actually don't think so
[doublepost=1460103686][/doublepost]This usage... Is so bad. For every 10% i can use it during 30 min only on wifi. How the hell is this normal for a one week old phone?

 

[dave006]

You indicated in your original post that you did not have a SIM in your phone. Do you have your iPhone SE in Airplane mode with only Wi-Fi active? If the Cellular side is on and even without a SIM it will still be searching for a signal at maximum power levels.

Dave

 

[asleep]

Guys... I bought last saturday a new iPhone 6s and it tourned out that it has a Samsung chip. Well I did not really care until the moment I realized that my phone started to get hot...

You can't return it for a refund?

Sounds like your best alternative, then buy what you want in person to get the setup you prefer.