To see all iTunes Help, you must be connected to the Internet error

dknightd

macrumors 6502
Mar 7, 2004
334
1
You don't give us much to go on. If you are only having problems with itunes help, I'd redownload and reinstall latest itunes from itunes.apple.com
 

Elbert C

macrumors 6502a
Original poster
Mar 23, 2008
505
91
AK, USA
You don't give us much to go on. If you are only having problems with itunes help, I'd redownload and reinstall latest itunes from itunes.apple.com
Sorry about that. From iTunes Help menu I click on iTunes Help, the Help Viewer pops up with a list of topics on the left side. Clicking on any of them just gets me a "The selected topic is currently unavailable. To see all iTunes Help, you must be connected to the Internet." message.
I download the previous version of iTunes (10.5.2) from here and the 10.5.3 update from Software Update.
Downloading the full 10.5.3 version now. Thanks.

Using an early 2008 MBP 2.5 OSX 10.6.8.
 

GGJstudios

macrumors Westmere
May 16, 2008
44,419
758
Sorry about that. From iTunes Help menu I click on iTunes Help, the Help Viewer pops up with a list of topics on the left side. Clicking on any of them just gets me a "The selected topic is currently unavailable. To see all iTunes Help, you must be connected to the Internet." message.
So are you connected to the internet when you see that message?