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nightghost

macrumors newbie
Original poster
Sep 19, 2013
26
0
To the people with apple appointments are you able to pre order for instore purchase?
 
To the people with apple appointments are you able to pre order for instore purchase?

I already have a watch ordered for 4/24 delivery but I would actually much rather physically go into a store for pickup. So at my appointment today I will ask if there is a reservation available and make it.
 
Not available in store for the foreseeable future.

If the online orders are anything to go by, it'll be after Summer.
 
I already have a watch ordered for 4/24 delivery but I would actually much rather physically go into a store for pickup. So at my appointment today I will ask if there is a reservation available and make it.

I'd like to know this as well. My appointment is at 5pm
 
At the moment even if you make a reservation for in store try out and then decide you want to order one the employees will direct you online to place an order. There are no in store or online preorders for in store pickup at this time. It may well change once supply gets less constrained.

Edit: It even now says on their online store that preorders are exclusively online.

http://store.apple.com/uk

http://store.apple.com/us
 
To me this is just such a strange customer experience. I go there, I try it on, and I find one I like, and this person can't place an order for me? I have to go do it online elsewhere? That's just not how people operate at the moment they've decided to buy something.

At the moment even if you make a reservation for in store try out and then decide you want to order one the employees will direct you online to place an order. There are no in store or online preorders for in store pickup at this time. It may well change once supply gets less constrained.

Edit: It even now says on their online store that preorders are exclusively online.

http://store.apple.com/uk

http://store.apple.com/us
 
To me this is just such a strange customer experience. I go there, I try it on, and I find one I like, and this person can't place an order for me? I have to go do it online elsewhere? That's just not how people operate at the moment they've decided to buy something.

I think they walk you over to a Mac to preorder online immediately.
 
To me this is just such a strange customer experience. I go there, I try it on, and I find one I like, and this person can't place an order for me? I have to go do it online elsewhere? That's just not how people operate at the moment they've decided to buy something.

I do not see it as that strange. There are going to be alot of people wanting to do the try out and by doing this you get out of their way while you order so the next person can do their tryout.
 
To me this is just such a strange customer experience. I go there, I try it on, and I find one I like, and this person can't place an order for me? I have to go do it online elsewhere? That's just not how people operate at the moment they've decided to buy something.

No doubt this is strange and won't be the case, after all the back orders are met.

But I have believed Apple should be doing this for a long, long time. Why should someone need to show up at an Apple store every morning, hoping that they get lucky, and find one in stock when there are so many people who already paid for theirs and waiting patiently?

It is about time it is first come, first serve and leaves much less to chance.
 
Just came from my appointment in Houston. They're directing everyone to order online, so if you haven't ordered yet you're going to get those late shipment dates.

I didn't like my appointment at all. The genius wouldn't let me try on more than 2 watches. I wanted to try the sport band on even though I favorited the Milanese loop and he was like sorry and closed the drawer because he put the Link on me first which wasn't even my choice. I was so annoyed I left the store before even trying the demo unit, I'm not even sure if there was one?

Anyways, I still ordered last night at launch so I'm hoping for 24th delivery. Fingers crossed.

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Wow, he cut you off at two even though you didn't get to pick the first try on? He must be a Bot following the script without thinking of how the rules were written to maintain customer satisfaction, not squash it. Was there a line or a lot of people or even one person queued up behind you for the next appointment?
 
Wow, he cut you off at two even though you didn't get to pick the first try on? He must be a Bot following the script without thinking of how the rules were written to maintain customer satisfaction, not squash it. Was there a line or a lot of people or even one person queued up behind you for the next appointment?

He definitely looked pretty bored and talking from a script. There was one other person with an appointment and others that were in the process of making one, so definitely not busy. I'll probably go to one of the bigger stores later to try on the other bands.
 
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