Toast 8 Won't Launch (Problem Solved!)

mileslong

macrumors 6502
Original poster
Apr 29, 2005
491
4
Newport Beach, CA
Hi,

I have been using Toast since it first came out and I have really enjoyed the latest version as well. However about a month ago Toast 8 just quit launching. It just bounces in the dock then disappears. I tried the one on my backup drive and it does the same thing.

I have a Powerbook G4 17" 1.67ngz with 1 GB ram. I installed Toast 8 on my girlfriends IMAc 24" Intel and it still works perfectly. Has anyone else had this problem and is there a cure? I have looked on the Interweb and found some similar complaints but now solutions.

Anyone???

PS. I have uninstalled and reinstalled multiple times with no luck. I even tried an older version I have and it didn't work either. All the bundled
applications that come with Toast 8 with the except of CD Spin Doctor work fine. When I try to launch CD Spin Doctor I get the following error message:

This application requires Toast 8 Titanium or later to run on your system. The application will now quit.

im like "well i have Toast 8 Titanium right freaking here" it just won't load... no error message for it however.
 

Mitthrawnuruodo

Moderator emeritus
Mar 10, 2004
13,798
167
Bergen, Norway
Try to rename/move/delete the ~/Library/Preferences/com.roxio.toast.plist file (where ~/ is your users home folder).

If that doesn't work, try starting up Toast from a different user account on your Mac (make one if you have to).

Also, check out if there's some useful information in ~/Library/Logs/ChrashReporter/Toast Titanium.crash.log
 

mileslong

macrumors 6502
Original poster
Apr 29, 2005
491
4
Newport Beach, CA
well i deleted the plist file but that didnt work. i still a roxio popcorn plist would i need to remove that as well?

also, how do you create a new user :( i really appreciate the help by the way...
 

mileslong

macrumors 6502
Original poster
Apr 29, 2005
491
4
Newport Beach, CA
the top part of my crach report looks like this"

Host Name: Mileslong-Computer
Date/Time: 2007-07-13 17:24:35.521 -0700
OS Version: 10.4.10 (Build 8R218)
Report Version: 4

Command: Toast Titanium
Path: /Applications/Toast 8 Titanium/Toast Titanium copy.app/Contents/MacOS/Toast Titanium
Parent: WindowServer [59]

Version: 8.0 (112) (8.0)

PID: 523
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x0545b048

then this:



Thread 0 Crashed:
0 libobjc.A.dylib 0x90a403f0 _class_lookupMethodAndLoadCache + 376
1 libobjc.A.dylib 0x90a401d4 objc_msgSend + 244
2 com.apple.Foundation 0x92bceae0 -[NSIdEnumerator nextObject] + 132
3 com.apple.Foundation 0x92bce8b0 -[NSDictionary allKeys] + 236
4 com.apple.Foundation 0x92bce6d0 -[NSUserDefaults registerDefaults:] + 168
5 com.apple.AppKit 0x93776730 +[NSApplication _initializeRegisteredDefaults] + 812
6 com.apple.AppKit 0x937761ac +[NSApplication initialize] + 284
7 libobjc.A.dylib 0x90a40650 class_initialize + 300
8 libobjc.A.dylib 0x90a402fc _class_lookupMethodAndLoadCache + 132
9 libobjc.A.dylib 0x90a401d4 objc_msgSend + 244
10 com.apple.AppKit 0x93a49ec4 NSApplicationLoad + 116
11 com.roxio.Toast 0x003d1790 UCocoa::NSApplicationLoad() + 16
12 com.roxio.Toast 0x002a2ca4 CBurnCommonApp::InitializeApp() + 88
13 com.roxio.Toast 0x0029f3e4 CToastApp::InitializeApp() + 68
14 com.roxio.Toast 0x000c63e8 main + 56
15 com.roxio.Toast 0x000037bc _start + 760
16 com.roxio.Toast 0x000034c0 start + 48

then this:

Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000090a403f0 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x24004284 xer: 0x0000000000000000 lr: 0x0000000090a40354 ctr: 0x0000000090001a38
r0: 0x0000000000000001 r1: 0x00000000bffff3a0 r2: 0x000000000545b048 r3: 0x0000000000000000
r4: 0x000000000545b048 r5: 0x0000000090a45000 r6: 0x00000000ffffffff r7: 0x0000000001b5b3c0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x000000000000000b r11: 0x0000000000000000
r12: 0x0000000090001a38 r13: 0x0000000000000000 r14: 0x00000000a37adfbc r15: 0x00000000a37885ec
r16: 0x00000000a377e888 r17: 0x00000000a377e7c8 r18: 0x00000000a377e7b8 r19: 0x00000000a377e7a8
r20: 0x00000000a377e7d8 r21: 0x00000000a377e8d8 r22: 0x00000000a2bbe628 r23: 0x00000000a2bde628
r24: 0x00000000a377e958 r25: 0x0000000000000000 r26: 0x0000000090a87420 r27: 0x00000000a07bb674
r28: 0x0000000001b057d0 r29: 0x0000000000000000 r30: 0x00000000a2bdfe48 r31: 0x0000000090a40280

and then a whole lot of other stuff too long to post here.
 

Mitthrawnuruodo

Moderator emeritus
Mar 10, 2004
13,798
167
Bergen, Norway
well i deleted the plist file but that didnt work. i still a roxio popcorn plist would i need to remove that as well?
Doubt it, but - unless you have some very special settings in Popcorn - it won't do any harm either... :)

This might also be one of the rare cases where repairing permissions and some of the usual mumbo jumbo™ actually may help. I prefer MainMenu for those kinds of maintenance tasks...

also, how do you create a new user :( i really appreciate the help by the way...
System Preferences -> Accounts just use the [+] to add user(s). Enabling Fast User Switching from Login Options (temporarily) may also be helpful (for the duration of the "bug searching").


Another couple of questions:
- did you (at the time when Toast stopped working) install/uninstall/disable any fonts or system hacks?
- does all other applications behave as they should?

Edit: I don't see any obvious problems with the crash report (actually it looks a lot like my last Toast crash, but that was version 7.1), only thing I wonder about is why you haven't upgraded to version 8.0.1. I would download and install that. :)
 

mileslong

macrumors 6502
Original poster
Apr 29, 2005
491
4
Newport Beach, CA
Another couple of questions:
- did you (at the time when Toast stopped working) install/uninstall/disable any fonts or system hacks?
- does all other applications behave as they should?
not that im aware of...

all other applications are fine with the exception of the CD Maker program that comes bundled with Toast 8.
 

puckhead193

macrumors G3
May 25, 2004
9,240
464
NY
did you try to reinstall it? for fun i opened mine and it worked... do you have the lastest version? Has it ever opened before? When was the last time you used toast? Maybe an updated caused it to be funky.
 

Mitthrawnuruodo

Moderator emeritus
Mar 10, 2004
13,798
167
Bergen, Norway
Roxio pretty much suggests what's already been said here:

Try steps 1 through 4 and then restart the Toast software. If the software still does not launch or crashes, try steps 5 and 6 and then restart the software. If the problem remains, then try step 7 and restart the software.

  1. Confirm you have updatedapplied the latest updates to your version of the Mac OS your OS to the most current version by selecting Software Update in the Mac OS System Preferences
  2. Confirm you have the latest Toast update from: http://www.roxio.com/en/support/software_updates.jhtml.
  3. Confirm you have the latest firmware installed for your recorder
  4. Trash the Toast preference and the plist file. Delete the "Roxio Toast Prefs" file and the "com.roxio.Toast.plist" file from this location: /Library/Preferences/
  5. Unplug any external devices including CD and DVD recorders, flash drives, camcorders, iPods, etc.recorder drives, flash drives etc.
  6. Repair disk permissions using Apple Disk Utility
  7. Try cleaning clearing the Finder caches and fixing permissions using a third party program called "Cocktail" which you can find by searching VersionTracker.com (not supported or endorsed by Roxio)
[Link]
 

mileslong

macrumors 6502
Original poster
Apr 29, 2005
491
4
Newport Beach, CA
well i have tried all of these and still toast wont work. the only thing out of the ordinary i have downloaded recently was a shapeshifter theme for leopard. i dont know if that would have anything to do with it but i would think when i tried it under another user that would have solved that potential problem. its driving me nuts...:mad:
 

mileslong

macrumors 6502
Original poster
Apr 29, 2005
491
4
Newport Beach, CA
if anyone is interested i finally figured out why toast wouldnt launch. after much research and trial and error i finally figured it out.

i had recently installed perian 2 in my application preferences and that was the culprit. my crash log kept showing a problem with quicktime and the minute i deleted the perian 2 plugin the toast problem disappeared. :)

i hope this helps someone out there and thanks to those who tried to help me...
 

chuckiehina

macrumors member
Jul 29, 2007
78
0
Me too

Yea, I thought for a while it was updating to 10.4.10 but it was installing/updating to Perian 1.0. Deleting Perian (including the the component in the Quicktime library) and rebooting brings Toast back to life. The folks at Perian.org are aware of the issue but blame the DIVX driver in Toast. For me, Toast is much more importiant than Perian, so deleting Perian is THE ANSWER.

if anyone is interested i finally figured out why toast wouldnt launch. after much research and trial and error i finally figured it out.

i had recently installed perian 2 in my application preferences and that was the culprit. my crash log kept showing a problem with quicktime and the minute i deleted the perian 2 plugin the toast problem disappeared. :)

i hope this helps someone out there and thanks to those who tried to help me...
 

bananabikeboy

macrumors newbie
Oct 12, 2007
3
0
I had the same symptoms and I didn't have perian installed. I moved all the *.component files out of /Library/QuickTime except AppleIntermediateCodec.component and Toast 8 was fine again. I'll now go through and work out which is the culprit....
 

hamyo

macrumors newbie
Oct 14, 2007
3
0
Toast 8 Installation & Runtime issues

I had the same symptoms and I didn't have perian installed. I moved all the *.component files out of /Library/QuickTime except AppleIntermediateCodec.component and Toast 8 was fine again. I'll now go through and work out which is the culprit....
Yes. I, too, had problems with Toast 8. So much so, that I thought it was another setting/issue with the OS installation. Turned out to be the DivX issue - installed directly from the DivX website. Once I removed the Quicktime components & preference files for all DivX labeled references, the installation and regular usage of the program picked right back up where it should be.

(wish I knew this before my re-install from scratch, preference and plug-ins were much easier to remove, than the couple hours of reinstalling items)

I hope people experiencing the same issue find this post ASAP, as I found it EXTREMELY valuable.

Many thanks, Everyone!!!

-James-
 

cswscott

macrumors newbie
Oct 14, 2007
1
0
Toast Titanium 8 Fixed

Thanks for bananabikeboy and hamyo for this hint as I removed my DivX components from the Quicktime Library in System Folder. Never would of solved the problem without reading this forum. A weird issue as Toast have always worked well real for me after all the system updates until I download the DivX player that puts the components in the Library.

For some reason my iPhoto7 is not working anymore and I'm sure it is a components issue.

Thanks again guys!:)
 

nandasunu

macrumors newbie
Sep 15, 2007
9
0
thanks

I've also been having Toast problems, thankfully this is the first page I found after a quick google search. I removed the divx components as previously mentioned and all is good again =) thanks!! :D
 

wireshock

macrumors newbie
Dec 13, 2007
1
0
XviD Codec killed Toast for me

Just wanted to add that for me Divx wasn't causing the problem with Toast 8--but when I looked into Library/Quicktime (NOT System/Library/Quicktime, where I didn't find any Divx components) I noticed "XviD_Codec 1.0 alpha.component" which I had downloaded and installed last night. XviD was the culprit, not Divx, which, btw, was installed in the same place without problem.

I went back to the XviD site and discovered that there is a known bug with Toast 8. Too bad he couldn't have bothered to mention this on the download page itself. I got there via a link on a main Mac news site so this problem has most likely happened to quite a few folks over the past 24 hours.

Here's where the XviD component author acknowledges the bug:

http://n.ethz.ch/student/naegelic/common/bugs.php
 

Dray

macrumors newbie
Dec 29, 2007
3
0
Toast 8 Launches but won't burn cd

Okay, I don't have a problem with toast launching, my problem is getting toast to burn to mp3. I continue to get an error message saying:

Title Drive reported an error
Sense Key = Medium Error
Sense Code = 0X02
NO SEEK COMPLETE

Can someone, anyone, everyone, please help me get this corrected?

Thanks!
 

Steadfasting

macrumors newbie
Jan 20, 2008
1
0
It works!!!

Toast would not launch for me on my Leopard Mac, after it was working for months. I deleted the codec, "XviD_Codec 1.0 alpha.component", in the folder Library/Quicktime and Toast Titanium 8 then worked with no problems.
 

krye

macrumors 68000
Aug 21, 2007
1,606
1
USA
I like to make backups of the software that I buy in the event that I scratch a disc. Since Leopard costs $129 I'd like to keep a backup. Anyway I made a copy and it bagged out on the Lead out. I got the NO SEEK COMPLETE error.

I used a DL DVD too. Anyone have any luck backing up a Leopard disc using Toast 8.0.3?
 

srexy

macrumors 6502a
Nov 19, 2006
536
1
Thanks everyone - the XviD_Codec 1.0 alpha.component was the culprit for me...
 

heylicky

macrumors newbie
Mar 13, 2008
1
0
UK
XviD Codec

Same for me. In my case it was the XviD_Codec 1.0 alpha.component not the DivX Decoder.component
 

dan1980

macrumors newbie
Oct 15, 2008
4
0
Still not got toast working!!!

hi gang

i'm a newbie, hello ;-)

basically i had toast running fine then i updated to 10.5.4 and installed a new sound card, a MOTU 828 MK2.

then toast did not launch.

i have followed all the steps in the thread, including moving all quick time components out of library and system/library and repairing disks etc and no joy.

i also searhed for any alpha, DivX etc and i don't have any?

could somebody HELP ME!!!

cheers

D