toast titanium 10 failure in OS 10.5.6

[stacyphi]

The following is an exchange I just had with Roxio tech support. I have a new iMac with 10.5.6 installed so I can't revert to an earlier version. A week ago I had the same type problem with toast version 7. Any suggestions? Thanks.

Me: I just installed an version 10 upgrade from version 8. I copied a CD onto Titanium 10 and then inserted a blank CD to make a copy and got the following: "Interface Error:-32030 The connection is not stable".
What happened? What should I do?

roxio tech support: Have you installed Mac OS X updates? It is being reported that issues similar to yours are happening to users in similar conditions using Mac OS X 10.5.6
Please remove last updates or use the Time Machine to revert to a period prior to the latest Mac updates

Me: I have a 2 week old iMac with OS 10.5.6 installed. So there has been no update from a previous OS. Now what? This happened with my Toast Titanium 8 and I was told to upgrade.
Are you working on a fix?

tech support: Please contact apple as this is a hardware related issue.

I contacted Apple which says it's a Toast issue, not Apple.
Sigh.

 

[mperkins37]

Sounds like a run around.
I haven't upgraded to 10.5.6 yet, and I guess maybe I'll hold off a bit more....

 

[JavierD]

Same problem here.

Apple told me to do an Archive install as I blame them from several programs crashing after upgrading to leopard. I did it. and nothing, same problem, installed in a brand new HD, same problem. Upgrade it from Toast 7 to Toast 10 Pro and same crap.

Any ideas????????