toast titanium 10 failure in OS 10.5.6

Discussion in 'Mac Apps and Mac App Store' started by stacyphi, Jan 26, 2009.

  1. stacyphi macrumors member

    Joined:
    Jan 19, 2009
    #1
    The following is an exchange I just had with Roxio tech support. I have a new iMac with 10.5.6 installed so I can't revert to an earlier version. A week ago I had the same type problem with toast version 7. Any suggestions? Thanks.

    Me: I just installed an version 10 upgrade from version 8. I copied a CD onto Titanium 10 and then inserted a blank CD to make a copy and got the following: "Interface Error:-32030 The connection is not stable".
    What happened? What should I do?

    roxio tech support: Have you installed Mac OS X updates? It is being reported that issues similar to yours are happening to users in similar conditions using Mac OS X 10.5.6
    Please remove last updates or use the Time Machine to revert to a period prior to the latest Mac updates

    Me: I have a 2 week old iMac with OS 10.5.6 installed. So there has been no update from a previous OS. Now what? This happened with my Toast Titanium 8 and I was told to upgrade.
    Are you working on a fix?

    tech support: Please contact apple as this is a hardware related issue.

    I contacted Apple which says it's a Toast issue, not Apple.
    Sigh.
     
  2. mperkins37 macrumors 6502a

    mperkins37

    Joined:
    Jan 17, 2007
    Location:
    Phoenix, AZ
    #2
    Sounds like a run around.
    I haven't upgraded to 10.5.6 yet, and I guess maybe I'll hold off a bit more....
     
  3. JavierD macrumors newbie

    Joined:
    Jun 21, 2009
    #3
    Same problem here.

    Apple told me to do an Archive install as I blame them from several programs crashing after upgrading to leopard. I did it. and nothing, same problem, installed in a brand new HD, same problem. Upgrade it from Toast 7 to Toast 10 Pro and same crap.

    Any ideas????????
     

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