Today's Kernal Panic

Discussion in 'MacBook Air' started by tb20121975, Dec 3, 2013.

  1. tb20121975 macrumors newbie

    Joined:
    Dec 3, 2013
    #1
    Hi, Can anyone decipher this report… it's happening far too regularly now to ignore. Usually happens when I'm dealing with big files/multiple applications:

    Interval Since Last Panic Report: 2543943 sec
    Panics Since Last Report: 17
    Anonymous UUID: F7AD4CBE-F612-40A3-80FB-97F19426D705

    Tue Dec 3 10:36:35 2013
    panic(cpu 3 caller 0xffffff80002c4794): Kernel trap at 0xffffff8072cff000, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff8072cff000, CR3: 0x0000000000100000, CR4: 0x00000000000606e0
    RAX: 0xffffff800ea2bbc8, RBX: 0x0000000000000001, RCX: 0x00000a48a350bbaa, RDX: 0x0000000000000001
    RSP: 0xffffff807e523bf8, RBP: 0xffffff807e523c30, RSI: 0x0000000000000031, RDI: 0xffffff800a9da000
    R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0x0000000000000000
    R12: 0x00000a48a350bbaa, R13: 0xffffff800a9da000, R14: 0x0000000000000001, R15: 0x0000000000000031
    RFL: 0x0000000000010246, RIP: 0xffffff8072cff000, CS: 0x0000000000000008, SS: 0x0000000000000010
    CR2: 0xffffff8072cff000, Error code: 0x0000000000000010, Faulting CPU: 0x3

    Backtrace (CPU 3), Frame : Return Address
    0xffffff807e5238a0 : 0xffffff8000220792
    0xffffff807e523920 : 0xffffff80002c4794
    0xffffff807e523ad0 : 0xffffff80002da55d
    0xffffff807e523af0 : 0xffffff8072cff000
    0xffffff807e523c30 : 0xffffff7f809da63e
    0xffffff807e523c70 : 0xffffff7f809d08f2
    0xffffff807e523cc0 : 0xffffff7f809d4a63
    0xffffff807e523d10 : 0xffffff7f809d32f3
    0xffffff807e523e50 : 0xffffff7f809c4f9d
    0xffffff807e523ee0 : 0xffffff7f809c6533
    0xffffff807e523f20 : 0xffffff7f80a2f41e
    0xffffff807e523f40 : 0xffffff7f80a2f5c8
    0xffffff807e523f70 : 0xffffff800023dbbc
    0xffffff807e523fb0 : 0xffffff8000820057
    Kernel Extensions in backtrace:
    com.apple.iokit.IOHIDFamily(1.7.1)[675CB4D0-DEAD-379A-AEAC-7719BFE54EEC]@0xffffff7f809c1000->0xffffff7f80a2bfff
    dependency: com.apple.driver.AppleKeyStore(28.18)[03A494E4-AA15-35DF-85EF-D8B2C7A9F05B]@0xffffff7f809b5000
    com.apple.iokit.IOUSBHIDDriver(5.0)[82BC2B1C-DA47-3C1D-A6AF-276262101A23]@0xffffff7f80a2c000->0xffffff7f80a33fff
    dependency: com.apple.iokit.IOHIDFamily(1.7.1)[675CB4D0-DEAD-379A-AEAC-7719BFE54EEC]@0xffffff7f809c1000
    dependency: com.apple.iokit.IOUSBFamily(5.1.0)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffffff7f8094b000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    11G63

    Kernel version:
    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
    System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)

    System uptime in nanoseconds: 11307094115792
    last loaded kext at 10511125775604: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f80795000, size 32768)
    last unloaded kext at 190568748519: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f80a5d000, size 65536)
    loaded kexts:
    com.trusteer.driver.gakl_driver_2 1
    com.apple.filesystems.msdosfs 1.7.1
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AppleHDA 2.2.5a5
    com.apple.driver.AppleMikeyDriver 2.2.5a5
    com.apple.driver.ApplePlatformEnabler 2.0.5d3
    com.apple.driver.AGPM 100.12.75
    com.apple.driver.AppleSMCPDRC 5.0.0d8
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleSMCLMU 2.0.1d2
    com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.2.3
    com.apple.driver.ApplePolicyControl 3.1.33
    com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
    com.apple.driver.AppleLPC 1.6.0
    com.apple.driver.AppleBacklight 170.2.2
    com.apple.driver.AppleMCCSControl 1.0.33
    com.apple.driver.AppleIntelHD3000Graphics 7.3.2
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
    com.apple.driver.AppleUSBTCButtons 227.6
    com.apple.driver.AppleUSBTCKeyboard 227.6
    com.apple.driver.AppleUSBCardReader 3.0.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.1.0
    com.apple.driver.AppleUSBHub 5.1.0
    com.apple.driver.AirPort.Brcm4331 561.7.22
    com.apple.driver.AppleEFINVRAM 1.6.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleAHCIPort 2.3.1
    com.apple.driver.AppleUSBEHCI 5.1.0
    com.apple.driver.AppleACPIButtons 1.5
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.7
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.5
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1.4
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.2.5a5
    com.apple.driver.AppleHDAController 2.2.5a5
    com.apple.iokit.IOHDAFamily 2.2.5a5
    com.apple.iokit.IOSurface 80.0.2
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOAudioFamily 1.8.6fc18
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleSMC 3.1.3d10
    com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.IOPlatformPluginFamily 5.1.1d6
    com.apple.driver.AppleGraphicsControl 3.1.33
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IONDRVSupport 2.3.4
    com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
    com.apple.iokit.IOGraphicsFamily 2.3.4
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
    com.apple.iokit.IOBluetoothFamily 4.0.8f17
    com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
    com.apple.driver.AppleUSBMultitouch 230.5
    com.apple.iokit.IOUSBHIDDriver 5.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
    com.apple.iokit.IOUSBMassStorageClass 3.0.3
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
    com.apple.driver.AppleUSBMergeNub 5.1.0
    com.apple.driver.AppleUSBComposite 5.0.0
    com.apple.driver.AppleThunderboltNHI 1.6.0
    com.apple.iokit.IOThunderboltFamily 2.0.3
    com.apple.iokit.IOUSBUserClient 5.0.0
    com.apple.iokit.IO80211Family 420.3
    com.apple.iokit.IONetworkingFamily 2.1
    com.apple.iokit.IOAHCIFamily 2.0.8
    com.apple.iokit.IOUSBFamily 5.1.0
    com.apple.driver.AppleEFIRuntime 1.6.1
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 177.11
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 331.7
    com.apple.iokit.IOStorageFamily 1.7.2
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.5
    com.apple.iokit.IOPCIFamily 2.7
    com.apple.iokit.IOACPIFamily 1.4
    Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f66
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM128C, 121.33 GB
    USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: UB623X, 0x0cf2 (ENE Technology Inc.), 0x6230, 0xfa130000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024d, 0xfa120000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 9
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3
     
  2. TheRealDamager macrumors 65816

    Joined:
    Jan 5, 2011
    #2
    Is there an Apple Store near you? I'd take it in.

    Been using Airs since the new design came out (I think 2010), and I've had MAYBE 1-2 kernel panics in 3 years. If you are seeing that frequently, something is wrong.
     
  3. tb20121975 thread starter macrumors newbie

    Joined:
    Dec 3, 2013
    #3
    I've had mine since 2011 and it's a fairly recent niggle! I'll take it in unless any bright spark has ideas for things I can do before letting go on my entire life for a few days!
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    I would bet two dollars it is this kext causing the crash. Follow this to uninstall Rapport.
     
  5. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #5
    Looking at the crash I'm also betting on

    com.trusteer.driver.gakl_driver_2 1

    how long have you had that driver installed?

    did the panics start after that or before?
     
  6. tb20121975 thread starter macrumors newbie

    Joined:
    Dec 3, 2013
    #6
    Goodness - that was a mission in itself!
    Right, I think Trusteers gone. I've had that installed longer than the panics have been happening but fingers crossed that's solved it - sure sounds like there are a lot of complaints about it!
    Thank you for you help :)
     
  7. asesino79 macrumors newbie

    Joined:
    Dec 9, 2013
    #7
    I have your similar problem. I have a new macbook air 2013 i5, 4 gb ram, 128.
    Can you help me please? In two month of life, this problem verificated 10 time:

    Anonymous UUID: 59FCB6BA-9C22-5127-7B26-5777E0D6C787

    Tue Dec 10 00:27:45 2013
    panic(cpu 3 caller 0xffffff80176dc19e): Kernel trap at 0x0000000000007000, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000007000, CR3: 0x0000000019ea8000, CR4: 0x00000000001606e0
    RAX: 0xffffff8023e40780, RBX: 0xffffff808298f000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff80a8033ea8, RBP: 0xffffff80a8033ec0, RSI: 0x00000000b24c003a, RDI: 0xffffff8023ce9680
    R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x00000000000003ff, R11: 0xffffff7f98c921da
    R12: 0x00000000e00002c2, R13: 0x000000000e000040, R14: 0xffffff7f98c8ea06, R15: 0xffffff8023d1f200
    RFL: 0x0000000000010282, RIP: 0x0000000000007000, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x0000000000007000, Error code: 0x0000000000000010, Fault CPU: 0x3

    Backtrace (CPU 3), Frame : Return Address
    0xffffff80a8033b30 : 0xffffff8017622f69
    0xffffff80a8033bb0 : 0xffffff80176dc19e
    0xffffff80a8033d80 : 0xffffff80176f3606
    0xffffff80a8033da0 : 0x7000
    0xffffff80a8033ec0 : 0xffffff8017aae4b3
    0xffffff80a8033f20 : 0xffffff7f98c8f805
    0xffffff80a8033f40 : 0xffffff7f983caea4
    0xffffff80a8033fb0 : 0xffffff80176d6aa7
    Kernel Extensions in backtrace:
    com.apple.iokit.IOSerialFamily(10.0.7)[69BF9F85-1A4A-3616-B7D1-E43F3AABCB13]@0xffffff7f983c6000->0xffffff7f983d3fff
    com.huawei.driver.HuaweiDataCardACMData(4.27)[00000000-0000-0000-0000-000000000000]@0xffffff7f98c8e000->0xffffff7f98c95fff
    dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xffffff7f97f1e000
    dependency: com.apple.iokit.IOSerialFamily(10.0.7)[69BF9F85-1A4A-3616-B7D1-E43F3AABCB13]@0xffffff7f983c6000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    13A603

    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide: 0x0000000017400000
    Kernel text base: 0xffffff8017600000
    System model name: MacBookAir6,2 (Mac-7DF21CB3ED6977E5)

    System uptime in nanoseconds: 25360633315358
    last loaded kext at 22440979614156: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f9978b000, size 20480)
    last unloaded kext at 22297309632344: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f9978b000, size 12288)
    loaded kexts:
    com.huawei.driver.HuaweiDataCardACMData 4.27.00
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.iokit.SCSITaskUserClient 3.6.0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AGPM 100.14.11
    com.apple.driver.ApplePlatformEnabler 2.0.9d1
    com.apple.driver.AppleHDA 2.5.2fc2
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleThunderboltIP 1.0.10
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
    com.apple.driver.AppleCameraInterface 4.16.2
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleIntelHD5000Graphics 8.1.8
    com.apple.driver.AppleIntelFramebufferAzul 8.1.8
    com.apple.driver.AppleUSBCardReader 3.3.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 650.4.4
    com.apple.driver.AppleTopCaseHIDEventDriver 10.21
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.4.0
    com.apple.driver.AppleAHCIPort 2.9.5
    com.apple.driver.AirPort.Brcm4360 800.21.45
    com.apple.driver.AppleUSBXHCI 650.4.3
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.0
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.nke.ppp 1.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.5.2fc2
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.4fc11
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOBluetoothFamily 4.2.0f6
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.5.1d27
    com.apple.driver.AppleSMC 3.1.6d1
    com.apple.driver.AppleHDAController 2.5.2fc2
    com.apple.iokit.IOHDAFamily 2.5.2fc2
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOSurface 91
    com.apple.iokit.IONDRVSupport 2.3.6
    com.apple.iokit.IOAcceleratorFamily2 98.7.1
    com.apple.AppleGraphicsDeviceControl 3.4.12
    com.apple.iokit.IOGraphicsFamily 2.3.6
    com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 650.4.0
    com.apple.iokit.IOUSBUserClient 650.4.4
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.driver.AppleHSSPIHIDDriver 24
    com.apple.driver.AppleMultitouchDriver 245.13
    com.apple.iokit.IOAHCIFamily 2.6.0
    com.apple.driver.AppleThunderboltNHI 1.9.2
    com.apple.iokit.IOThunderboltFamily 2.8.5
    com.apple.iokit.IO80211Family 600.34
    com.apple.driver.mDNSOffloadUserClient 1.0.1b4
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.AppleHSSPISupport 24
    com.apple.driver.AppleIntelLpssSpiController 2.0.34
    com.apple.iokit.IOUSBFamily 650.4.4
    com.apple.driver.AppleIntelLpssDmac 2.0.34
    com.apple.driver.AppleIntelLpssGspi 2.0.34
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.10
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 21
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.8
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: MacBookAir6,2, BootROM MBA61.0099.B04, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, SMC 2.13f7
    Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In, 1024 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (6.30.223.154.45)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
    USB Device: Internal Memory Card Reader
    USB Device: My Passport 07A8
    USB Device: HUAWEI Mobile
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Air, Apple Inc., 23.6
     
  8. tb20121975 thread starter macrumors newbie

    Joined:
    Dec 3, 2013
    #8
    Sorry you are having trouble. I can say I've had several days without a panic since I removed Trusteer!!
     
  9. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #9
    Try getting rid of the HUAWEI card and its drivers/kext files.
     
  10. asesino79 macrumors newbie

    Joined:
    Dec 9, 2013
    #10
    How can I do? I only use the key for my connection because I'm always travelling
     
  11. Weaselboy, Dec 10, 2013
    Last edited: Dec 10, 2013

    Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #11
    It looks to me like there is a conflict between Mavericks and the drivers for that device. Your options are remove the drivers and stop using the device, or see if the manufacturer has updated drivers for Mavericks that fix the problem.

    I was suggesting removing the drivers as a troubleshooting method to see if that fixes the problem. At least then you know what you need to do.
     
  12. cerberusss macrumors 6502a

    cerberusss

    Joined:
    Aug 25, 2013
    Location:
    The Netherlands
    #12
    Get a 3G router or something similar, such as a MiFi. Huawei has them, too.

    I think this is better, since you just use WiFi to connect to the device, then the device gives you internet. No messy drivers, just standard protocols.
     
  13. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #13
    The backtrace shows:

    Kernel Extensions in backtrace:
    com.apple.iokit.IOSerialFamily(10.0.7)[69BF9F85-1A4A-3616-B7D1-E43F3AABCB13]@0xffffff7f983c6000->0xffffff7f983d3fff
    com.huawei.driver.HuaweiDataCardACMData(4.27)

    so it's obviously coming from the datacard. Hopefully the mfgr has an updated driver.
     
  14. asesino79 macrumors newbie

    Joined:
    Dec 9, 2013
    #14
    How do I completely uninstall the drivers? And according to you, if I change the key router, I solve the problem? I don't know which keys are compatible with Mavericks.
     
  15. asesino79 macrumors newbie

    Joined:
    Dec 9, 2013
    #15
    No updated driver. Unfortunately the last update dates from 2009.
     
  16. 53kyle macrumors 65816

    53kyle

    Joined:
    Mar 27, 2012
    Location:
    Sebastopol, CA
    #16
    com.huawei.driver.HuaweiDataCardACMData is your problem, so remove/uninstall that.
     

Share This Page