TomTom GPS Not being Recognised

Discussion in 'Mac Accessories' started by mjt57, Jun 23, 2015.

  1. mjt57 macrumors regular

    mjt57

    Joined:
    Aug 16, 2013
    Location:
    South Eastern Australia
    #1
    I have a TomTom VIA620 navigator. I run the TomTom software that is used to update the GPS's maps and software. However, I have problems with the Mac Mini recognising it.

    When I plug it in the GPS will see a USB connection (a symbol of a PC shows up) but the Mac and the TT software doesn't see it as being connected.

    Sometimes it will be recognised and I can then apply updates. But mostly it doesn't work.

    Just wondering if anyone else has had this problem, and if so, what did you do to fix it?

    Thanks.
     
  2. theSeb macrumors 604

    theSeb

    Joined:
    Aug 10, 2010
    Location:
    Poole, England
    #2
    I have the same problem with my Tom Tom, but it's never recognised. I haven't found a fix for this. The workaround that I had to do is login to Bootcamp and do it via Windows. I know that's not really a solution though.
     
  3. mjt57 thread starter macrumors regular

    mjt57

    Joined:
    Aug 16, 2013
    Location:
    South Eastern Australia
    #3
    Thanks Seb. The other option is to install the TomTom software onto my wife's PC and sync it from there, but I'd rather see if there's a fix for it on the Mini. Or, I can try and sync it on the Macbook Air.

    Whatever, it's the only peripheral that I have any issues with. I have a Garmin navigator, works fine with Garmin Express, as does a Garmin Vivoactive sports watch. None of my portable HDDs or thumbdrives have problems being recognised either. Just this one device.
     
  4. theSeb macrumors 604

    theSeb

    Joined:
    Aug 10, 2010
    Location:
    Poole, England
    #4
    Indeed. It is just this device and I have never had issues with other devices connected via USB. I suspect that it's the TomTom OS X software.
     

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