Tons of fonts missing from Office (Word); was not like this before!!!

Discussion in 'Mac Apps and Mac App Store' started by diehldun, Aug 19, 2007.

  1. diehldun macrumors 6502a

    Joined:
    Nov 15, 2003
    #1
    So I just loaded Microsoft Office v.X for Students onto my new MacBook Pro, and when I opened up Word, almost all the "original" fonts have disappeared, with only a few left! What's really bizarre is that my old PowerBook, using the same CD (it's student version, don't worry), had many more fonts, and my mom's MacBook does too, which I just loaded. Any reasons? Basicallly there's just Arial, Baskerville, Courier, Helvetica, Times, and only a few other obscure fonts. Yes, I rebooted the computer, and I even verified/repaired permissions!

    I'm going off to college in a few days; I just discovered this problem! Thanks, I'd really appreciate it!
     
  2. diehldun thread starter macrumors 6502a

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    Nov 15, 2003
  3. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #3
    Have you been fiddling around in /Applications/Font Book?

    Do the other fonts exist when you try something like TextEdit?

    If so, then the font cache in Word is ****ed up. Quit Word, remove the Font Cache file in ~/Library/Preferences/Microsoft/, and then re-open word. It should re-cache the fonts.
     
  4. miniConvert macrumors 68040

    miniConvert

    Joined:
    Mar 4, 2006
    Location:
    Kent, UK - the 'Garden of England'.
    #4
    This happened to me recently. I've shoehorned Tahoma back on by copying it directly into one of OS X's many font folders (installing it wouldn't work), but I'm still missing some that used to be there. I don't have the time to try and fix this irritating issue, but if you find an easy restorative fix, diehldun, let me know!

    FWIW, my fonts vanished completely, not just from Word, but I believe it's the MS installed fonts that went.
     
  5. diehldun thread starter macrumors 6502a

    Joined:
    Nov 15, 2003
    #5
    Problem


    I think this is a pretty big problem. I just opened up Pages/TextEdit/Word, and neither of the have the fonts in them! in TextEdit, it has the complete list of fonts, but when I select a specific one (say, "Optima"), it still types in default. And in Pages, I opened up a stationery template, and it says: "The following errors occured while trying to open... Missing Font, Missing Font."

    So apaprently, all the major fonts have disappeared on my new MBP not just in Word, but in all the other applications. So it's not just Office... what should I do? Tomorrow is my last day at home before I'm off to college! :confused:


    EDIT: I've also noticed that the font on MacRumors.com and a few other sites have changed too?
     
  6. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #6
    Log in as another user (create one if need be) and ensure that the issue exists there as well.
     
  7. diehldun thread starter macrumors 6502a

    Joined:
    Nov 15, 2003
    #7
    I just did, and it appears that this issue is only on my main account. There was no such problem with the fonts on the new account. What should I do now?

    BTW, thank you Yellow for helping me! I appreciate it.
     
  8. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #8
    Good question. I'm not sure what the source of this would be.

    Perhaps opening /Users/youruser/Library/Preferences/ and sorting by date modified would help lead you to what Office changed that screwed everything up.
     
  9. Mydel macrumors 6502a

    Mydel

    Joined:
    Apr 8, 2006
    Location:
    Sometimes here mostly there
    #9
    I dont know if anything short of reinstalling OS X will help you. had that problem on my Black MB. Exactly the same. I tried to work it out for a few days and finally gave up and reinstall Tiger. I even called Apple but they had no clue as well.
     
  10. diehldun thread starter macrumors 6502a

    Joined:
    Nov 15, 2003
    #10
    I'm currently on hold at AppleCare right now, to see if they can somehow resolve this. I really am in a time crunch here, and I JUST finished transferring all my data and files from my old PB (which I just sold) to my new MBP. This is my first significant problem, besides a slight case of yellowing on the screen. :mad:
     
  11. existenz6 macrumors newbie

    Joined:
    Feb 26, 2010
    #11
    This is an old thread, but I just recently had a very similar problem on my mom's Macbook Pro and wanted to share how I resolved the issue.

    I installed Office 2008 on my mom's MacBook Pro 2.4ghz (OSX 10.6.2).

    For some reason, neither Arial nor Times New Roman would appear in the Font menu of Word. These fonts WOULD appear in Pages and AppleWorks, but not in Word. When I opened documents using Times New Roman, the document would appear blank.

    I basically compared the font folders in my mom's computer to my computer to find the discrepancy. I discovered that the Users/username/Library/Fonts folder on my computer is empty, whereas the Users/username/Library/Fonts folder on her computer had about a dozen fonts in it, including Arial and Times New Roman (they were suitcase format, not TrueType).

    I deleted the fonts from this folder on my mom's computer and rebooted. After the reboot, I opened Microsoft Word. It took about 10-15 seconds to optimize the Font menu before letting me open it, but when it did open the missing fonts had been restored.

    I don't know if the reboot or the elimination of the fonts in the Users/username/Library/Fonts folder did the trick. But hopefully this is helpful to anyone else who has this odd problem.
     
  12. RatRanch macrumors newbie

    Joined:
    Aug 6, 2010
    #12
    Exactly the same symptom here after migrating from a PowerMac G3 to a new iMac. Deleting the old suitcase fonts in ~/Library/Fonts and rebooting fixed the problem (although disabling these same fonts in Font Book did not help).

    I did keep a couple of other application specific fonts in that were in that folder with no ill effect.
     
  13. dwebb23 macrumors newbie

    Joined:
    Aug 17, 2010
    #13
    I had the same problem after upgrading to Office 2008. Arial was missing.

    I found some duplicate fonts in /Library/Fonts/Microsoft. I deleted that folder, restarted MS Word, and Arial now shows up in the Fonts menu.
     

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