Took iPad back without canceling. Help

Discussion in 'iPad' started by BBQ BOY, Oct 10, 2010.

  1. BBQ BOY macrumors regular

    Joined:
    Feb 23, 2010
    #1
    I took my iPad back a few weeks ago but before I did i forgot to cancel my data plan within the iPad. I just saw where I was charged for another month. I went to AT&T to see about stoping the service and they told me I had to cancel through iTunes. Well I can not find where i need to do this in iTunes.
     
  2. sapporobaby macrumors 68000

    sapporobaby

    Joined:
    Sep 27, 2007
    Location:
    3 earth minutes from your location....
    #2
    Not true. I live in Europe but have a US iPad and activated my iPad while in the US. I came back to Europe and forgot to de-activate my account. Called AT&T and they did it on the phone and I even got a refund.

    Be persistent.
     
  3. hcho3 macrumors 68030

    Joined:
    May 13, 2010
    #3
    Because you don't have a phone number, AT&T store was not able to help you.

    Why don't you just call and AT&T customer service? They can look it up by your credit card number for sure..
     
  4. applemike macrumors 6502

    applemike

    Joined:
    Aug 6, 2008
    #4
    unlucky mate

    You should be able to cancel through AT&T, as they have you on record, they can freeze the account you have with them
     

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