Took iPad back without canceling. Help

Discussion in 'iPad' started by BBQ BOY, Oct 10, 2010.

  1. BBQ BOY macrumors regular

    Feb 23, 2010
    I took my iPad back a few weeks ago but before I did i forgot to cancel my data plan within the iPad. I just saw where I was charged for another month. I went to AT&T to see about stoping the service and they told me I had to cancel through iTunes. Well I can not find where i need to do this in iTunes.
  2. sapporobaby macrumors 68000


    Sep 27, 2007
    3 earth minutes from your location....
    Not true. I live in Europe but have a US iPad and activated my iPad while in the US. I came back to Europe and forgot to de-activate my account. Called AT&T and they did it on the phone and I even got a refund.

    Be persistent.
  3. hcho3 macrumors 68030

    May 13, 2010
    Because you don't have a phone number, AT&T store was not able to help you.

    Why don't you just call and AT&T customer service? They can look it up by your credit card number for sure..
  4. applemike macrumors 6502


    Aug 6, 2008
    unlucky mate

    You should be able to cancel through AT&T, as they have you on record, they can freeze the account you have with them

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