- Jul 1, 2017
I brought my iPad to Apple yesterday, because of my volume up button only working when you press it really hard. The genius took one look at it and said they will get me a replacement. He said they did not have any… So they will have to order me one. It should take about five business days. He also mentioned that they are going to send my unit to an engineering team to take it apart and possibly diagnose if there were any manufacturing issues. For future quality control. I did compare my volume up button to the units in store, and they were much more clicky… My button was sort of spongy in comparison. I was surprised they did not have any replacement units in store. I will keep you guys posted when it comes in.