Top Case of MBP unibody being replaced

[Hero887]

Earlier I made a post here regarding a loose HDD in my MBP.
So Apple are now replacing the top case.
I asked for a replacement instead but the Apple Store said they are different to the online store so they could only offer a repair.
Just wondering if anyone else here has had their MBP unibody top case replaced?

sounds like a big job, just hope they don't mess it up.
thanks

 

[godaz]

I earlyer made a posrt here regarding a loose HDD in my MBP.
So Apple are now replacing the top case.
I asked for a replacement instead but the Apple Store said they are different online store so they could only offer a repair.
Just wondering if anyone else here has hasd their MBP unibody top case replaced?

sounds like a big job, just hope they don't mess it up.
thanks

It is quite a big job it seems but im sure apple will carry it out to their highest standards, nothing to worry about.

 

[wankey]

Make sure they do it right when you get it back. Check that it works straight away.

I got my top case replaced, and my keyboard backlight didn't work. Had to send it in again.

 

[thefunkymunky]

Just out of interest why would replace the whole top case just for a loose hard drive - seems a bit excessive. Unless of course the top case innards were manufactured incorrectly.

 

[Hero887]

Yeah will make sure it works.

Yeah the top casing has parts which hold the HD so obviously those parts are not working thats why HD is loose according to the genius.

 

[petermcphee]

That seems odd that they would replace the entire top case for a loose hard drive. I would echo what a previous poster said: Check to make sure everything is sorted while at the store before you accept it as fixed.

 

[bodhisattva]

It's my understanding, because the unibody casting has pre-drilled mounting areas.. most likely when the hard drive was mounted, the only thing that could cause the drive to be loose would be loose mounting screws, or stripped out screws during assembly. I would assume the genius looked to see stripped screws, calling for a replacement.. since there are no attached parts for the mounting.. the drilled mounting points are a part of the cast unibody..

 

[Alucardx03]

Yeah, just to reiterate, check the computer very closely when you get it back.

I sent my new unibody MBP in for repair (heating issues) and it came back terribly, terribly scratched up. We're talking five very deep, three-inch-long scratches. The quality control at the Apple repair centers is not always top-notch.

If there is anything wrong, call your local store manager, explain the problem, and ask for a new computer. That's what I did, and walked out of the store with a new, sealed box.

 

[Hero887]

Yeah, just to reiterate, check the computer very closely when you get it back.

I sent my new unibody MBP in for repair (heating issues) and it came back terribly, terribly scratched up. We're talking five very deep, three-inch-long scratches. The quality control at the Apple repair centers is not always top-notch.

If there is anything wrong, call your local store manager, explain the problem, and ask for a new computer. That's what I did, and walked out of the store with a new, sealed box.

Cool thanks
I did originally ask for an exchange instead of the hassle of this big repair job but they said because I bought from the Apple UK Online store they can't exchange it for a new one instore because they are different to the online store.
But I guess they could make some sort of an arrangement with the online store if a replacement is needed...
thanks

 

[Mark2000]

Cool thanks
I did originally ask for an exchange instead of the hassle of this big repair job but they said because I bought from the Apple UK Online store they can't exchange it for a new one instore because they are different to the online store.
But I guess they could make some sort of an arrangement with the online store if a replacement is needed...
thanks

Backup your data. All of it, not just the important stuff. Either that or remove the drive before you give it to them. Apple is known for formatting perfectly good drives for no reason. I've seen a bunch of reports on it and i happened to me as well.

I though maybe they replaced the drive since it was a spill incident, but I run an undelete utility on it and found some of my old stuff. Not cool, Apple.