Top of IPhone Screen Cracked

Discussion in 'iPhone' started by k3ter, Sep 12, 2016.

  1. k3ter macrumors newbie

    k3ter

    Joined:
    Sep 12, 2016
    #1
    I currently have an iPhone 5c, ME553LL/A, and while using a lifeproof case (yep), the top of the screen cracked, from top to side, branching twice.
    The top of the screen is black, and I usually can't see it with the lifeproof case on, but I am wondering whether or not I should get it fixed. It doesn't cost too much for my area, about $60, but will this be necessary for my phone to work? If I dont get it fixed and too much pressure is put on it, will it break completely? When I rubbed my fingers over it, I only felt 1 small crack, while the others were so small I could not feel them.
     
  2. First Post G macrumors regular

    Joined:
    Mar 22, 2011
    Location:
    LA
    #2
    If it is a hairline crack, and not spider web with obvious trauma to the shell of the phone, they will fix for free. Happened to my 6+, and they took care of it in an hour at the Apple store.
     
  3. Relentless Power macrumors G5

    Relentless Power

    Joined:
    Jul 12, 2016
    #3
    Genius Appointment for assessment and repair.
     
  4. k3ter thread starter macrumors newbie

    k3ter

    Joined:
    Sep 12, 2016
    #4
    Do I need a warranty?
    I didn't buy it myself, it was given to me, and the warranty (if it had one) expired.
     
  5. Relentless Power macrumors G5

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    You won't be able to get a warranty with your used iPhone.
     
  6. k3ter thread starter macrumors newbie

    k3ter

    Joined:
    Sep 12, 2016
    #6
    Sorry, wrong person.
    Do I need a warranty to get it for free?
     
  7. First Post G macrumors regular

    Joined:
    Mar 22, 2011
    Location:
    LA
    #7
    I believe so. Sorry, didn't realize it was out of warranty.
     
  8. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #8
    Apple may swap it. Worst case they say no. Worth asking anyway.
     
  9. k3ter thread starter macrumors newbie

    k3ter

    Joined:
    Sep 12, 2016
    #9
    I don't even know...
    It was bought like 5 years ago... so I expect it would be
    --- Post Merged, Sep 12, 2016 ---
    What do you mean swap it?
    It is not that damaged, the damage is on the part of the screen you can't see with the case on
     
  10. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #10
    They may swap the screen without charging you for it.
     
  11. k3ter thread starter macrumors newbie

    k3ter

    Joined:
    Sep 12, 2016
    #11
    Oh, so I wouldn't need a warranty?
     
  12. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #12
    In saying they may fix it for you based in the damage you're reporting. The stance I take on these things is that, if you have an Apple Store near by, you lose nothing but an it of time. They may tell you it's too old and since you're out of warranty you'd have to pay.

    I've had them fix a MacBook two years out of warranty though and there are varying stories of Apple helping.

    I'm only suggesting it because $0 is better than $60 when all it may take is asking.
     

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