Totality of small problems

Discussion in 'Mac Basics and Help' started by fleshman03, Jul 17, 2008.

  1. fleshman03 macrumors 68000


    May 27, 2008
    Sioux City, IA
    Hello boys and girls. For today's class, I've got a few small questions.

    I bought my MacBook Pro on 6/13. (Yes, Friday the 13th.) I love the machine. It's fast and snappy. I do have a few small problems I think I'd rather address now, before it bothers me.

    There are plenty of loose keys. For example, the shift key makes a noise when you swipe your finger from right to left. It's also raised on the left side. (Noticeably.)

    I have the same thing with the fn key and the spacebar is leaning towards the top right corner. I get a similar noise when I move the mouse button. (without pressing it) I get a clicking noise. It's just really loose in general.

    I have the case warping on the lid. It just doesn't sit right. Lifts up on the right corner. Also, the casing right about the SuperDrive is lifting up. Again, It's not a large amount - maybe 2-3mm.

    So what do you think? I know these are all little things and I wouldn't really make a deal out of it on a $500 laptop, but when I pay $2,500 for a notebook I really expect more. These are small things that overtime would come to annoy me and lessen my "computing experience." Also, it's a month out from purchase. What are my options? Apple store?

    I know it's not from abuse either. Whenever I take it anywhere, I have a slide in case that goes in another laptop case. It's only left my desk maybe 3 times in the month. Plus if I'm b****ing over these small things, do you really think I'd be throwing this thing around?
  2. gusious macrumors 65816


    Dec 2, 2007
    You know where the problem is?That you bought it on 13 Friday!

    Just kidding!I don't believe in such things!!!

    Yes,i recommend that you visit an Apple Store!!:)
  3. H&Kie macrumors regular

    Sep 19, 2004
    I second that. A MacBook Pro should be in pristine condition
  4. fleshman03 thread starter macrumors 68000


    May 27, 2008
    Sioux City, IA
    Well for what it's worth, I just got off the phone with the Apple people.

    They said the same thing everyone else did. Just take it to the Apple Store and have them physically inspect it.

    The guy said that they most likely would just fix it.

    I've kind of lost faith in this one. He said to start with asking for a replacement and work from there.

    Any chance they would swap it out? Anything you all could suggest to swing it in my favor? Oh and how dumb is it to take it to the Apple Store and ask for a replacement for such small things?

    I'm taking it to the Apple Store tomorrow. I'll post my results.

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