People used these laptops from 2016 to 2023 mostly without complaint. If it’s one thing the touch bar MacBooks reminded is how rarely used function keys really are. The implementation was not the best, since the physical escape key turned to be an often used key by developers. But they fixed it on subsequent revs. I use my model without issue. No problem adjusting volume, brightness or using the occasional emoji. It’s just hypocritical most users are having issues with it now.
I hear the same rhetoric about Intel Macs. Most talk is how lousy Intel Macs were, yet, everyone happily used one for 15 years before the switch to Apple Silicon. It’s not until Skylake there was truly an issue.
Who knows, 15 years from now Apple might even end up switching back to Intel if they make a breakthrough.