Touch ID completely broken on iOS 8.2

Discussion in 'iOS 8' started by sflomenb, Mar 10, 2015.

  1. sflomenb macrumors 6502a

    sflomenb

    Joined:
    Jul 22, 2011
    #1
    I recently installed iOS 8.2. Touch ID isn't working anymore. Anything I can do? Completely broken. Can't even add a new finger print.
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Can you delete existing ones? Perhaps disable/enable it?
     
  3. zorinlynx macrumors 601

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #3
    Back up your phone, then restore as a new device. Try out Touch ID again.

    If it's STILL broken, your phone hardware is hosed. Take it to the Apple Store for service. I hope you're under warranty. :)
     
  4. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #4
    I'm having the same problem here.

    After upgrading to 8.2, it would recognise my fingerprint roughly 1 in 20 times (almost perfect on 8.1.3 every time).

    I removed all fingerprints, and now I can't add any - I just get "Try using a different finger, the fingerprint cannot be read."
     
  5. Yptcn macrumors 6502a

    Yptcn

    Joined:
    Aug 24, 2012
    Location:
    Paris
    #5
    iOS 8.2 installed on both iPhone and iPad and working fine for me .
     
  6. adamhenry macrumors 65816

    adamhenry

    Joined:
    Jan 1, 2015
    Location:
    On the Beach
  7. simon lefisch macrumors 6502a

    simon lefisch

    Joined:
    Sep 29, 2014
  8. sflomenb thread starter macrumors 6502a

    sflomenb

    Joined:
    Jul 22, 2011
    #8
    Hey guys, after I hard restarted my phone, it started working better. After I did that, it stopped working sporadically, most of the time it would work but sometimes it wouldn't, I have four fingers registered, both thumbs and both pointers. Kept acting up on my left pointer. Eventually it went back to normal, thankfully.
     
  9. vmaggio1 macrumors newbie

    Joined:
    Mar 9, 2015
    Location:
    Paramus, NJ
    #9
    Just thought I would add my $.02. I think it seems to be working better for me.... but then again, it could be in my head. I also restored fresh. iPhone 6 AT&t
     
  10. oviazcan macrumors newbie

    Joined:
    Mar 11, 2015
    #10
    Touch id death for me too, I have an iPhone 5s in Mexico. I updated yesterday and stopped working yesterday.
     
  11. crjackson2134 macrumors 68020

    crjackson2134

    Joined:
    Mar 6, 2013
    Location:
    Charlotte, NC
  12. Balukia, Mar 15, 2015
    Last edited: Mar 15, 2015

    Balukia macrumors newbie

    Joined:
    Mar 15, 2015
    #12
    My Touch ID is broken totally. I cant even add any finger. Anyone has a solution to that? I tried resetting several times it didn't work.
     
  13. Maximeed69 macrumors member

    Joined:
    Mar 13, 2015
    #13
    iPhone 6 here with iOS 8.2 working just fine for me
     
  14. dor macrumors member

    dor

    Joined:
    Mar 14, 2015
    #14
    iPhone 6 with 8.2 here. Touch ID is working okay. Obviously far from perfect. Works about 75% of the time.
     

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