Touch ID Failed Immediately On Setup

redmeister

macrumors 6502
Original poster
Jan 26, 2007
272
2
iPhone 6 setup for Touch ID immediately says failed and won't even give me an opportunity to scan my print.

Same error as this video:
http://youtu.be/f620pz-Dyk0

Selected "set up later" and went to settings to set it up that way, but it does the exact same thing and I can't set it up.

Is this phone a lemon? Thanks in advance or any suggestions or ideas.
 

Mrfatboy

macrumors 6502
Dec 15, 2008
273
2
This happened to me also. I believe the glitch happens when you accidentally push the button all the way down during the finger print learning process. The solution is to quit out of the settings app and remove it from the background (double tap home button). Then start over.
 

redmeister

macrumors 6502
Original poster
Jan 26, 2007
272
2
^^^ Thanks for the reply. Unfortunately, that's not the problem because I can't even get to the scanning portion to begin with. It immediately says failed before I can even put a print on the scanner. The video above shows exactly what's happening.
 

Mrfatboy

macrumors 6502
Dec 15, 2008
273
2
That's exactly what it did to me. I just quit out of settings, removed it from the background apps, restarted settings from scratch and the error cleared.

If that doesn't work try rebooting.
 
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