iPad Touch ID Not Working, Now Air 2 is a Brick

Discussion in 'iPad' started by MyiBill, Nov 21, 2014.

  1. MyiBill macrumors 6502

    Joined:
    Feb 8, 2012
    #1
    So my Air 2's Touch ID was not letting me set it up from the time I got it, I would try to add finger prints and it would say setup failed before it even let me try to add any fingerprints. Anyway I chatted with apple support and they went through somethings and then told me to restore it through iTunes, which I did and now the iPad is stuck on the connect to iTunes screen and the restore keeps failing. I have an appointment for later today, just weird that an almost $1,000 device is broken out of the box. Its the second apple device to fail on me this year after my retina MBP had a graphics card failure.
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    There's a Flash issue with some 128GB Air 2's, take it back to Apple.
     
  3. WilliamG macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #3
    That's just an unsubstantiated rumor as of now.
     
  4. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #4
    Either way I'd try a DFU restore first, then a trip to an Apple Genius bar.
     
  5. MyiBill thread starter macrumors 6502

    Joined:
    Feb 8, 2012
    #5
    Brought it to Apple today and they didn't even try and fix it just gave me a new one, got the gold one instead of my space grey its a really nice color.
     

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